Terry Johnson
Terry Johnson at Rudy Luther Toyota
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Terry Johnson | Page 4

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.9
229 Reviews

Industry Experience

29 yrs, 6 mos

4.9

229 Reviews

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229 Reviews of Terry Johnson

March 26, 2023

Dealership Rating
Employee Rating

Great service and great personnel. I really like the added car wash. I get each time I bring my car in. More

by rbeigle
Service Price Transparency
Recommend Dealer
Yes
Mar 29, 2023

Rudy Luther Toyota responded

Thank you so much for doing business with us. We truly appreciate you.

March 25, 2023

Dealership Rating
Employee Rating

Pleasant associates Good snacks and beverages that are free. Free wifi Efficient payment Good location More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Rudy Luther Toyota responded

Thank you so much, RK. We appreciate your business and hope to see you again in the future.

March 16, 2023

Dealership Rating
Employee Rating

Wonderful service! They picked up my car and and serviced it and brought it back to me cleaned and ready to go! More

by grymalkin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2023

Rudy Luther Toyota responded

Awesome!! We're happy to help. :)

March 12, 2023

Dealership Rating
Employee Rating

Excellent work & reasonable price. Thanks to Terry for overseeing the work, involving my new tires! More

by priusC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Rudy Luther Toyota responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

February 17, 2023

Dealership Rating
Employee Rating

The personnel is always very friendly and helpful and the waiting area is very comfortable. More

by Fridenro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Rudy Luther Toyota responded

Thank you for your feedback! We appreciate you. :)

February 06, 2023

Dealership Rating
Employee Rating

Simple: beginning to end. Terry is very informative and will make sure you aren't spending money on anything you don't need, all while ensuring you get the best service poss More

by claire
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valerie

Feb 07, 2023

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Claire. Reach out to us if there's anything else you need. :)

January 29, 2023

Dealership Rating
Employee Rating

The service time was accurate, waiting was pleasant and I was kept informed during the process. I trust that the work is done well, More

by Edina Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Rudy Luther Toyota responded

Thank you very much for your review. We hope you have a great rest of your day. :)

January 25, 2023

Dealership Rating
Employee Rating

Best service ever. Everybody is helpful nice, Services adviser Terry Johnson is best. I will be back. More

by supicasupica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Rudy Luther Toyota responded

We appreciate your business! Thank you for coming to see us. :)

January 18, 2023

Dealership Rating
Employee Rating

John Delander and Terry are great service advisors. I appreciate their clear explanations about maintenance issues and resolving problems. More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Delander

Jan 19, 2023

Rudy Luther Toyota responded

Thank you so much for your kind words. We appreciate your business and hope to see you next time.

January 08, 2023

Dealership Rating
Employee Rating

I have always had good service here but this time I had to wait 90 minutes to have my oil changed which I thought was too long. It was easy to make the appointment and Mr. Johnson in service was very nice. More

by stellacrimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Rudy Luther Toyota responded

Hi Stella - we apologize about the time taken for your recent visit and will be sure to pass this along to our service managers. We are always looking for ways to improve. Thank you so much for coming to see us, and we are glad that Terry Johnson was able to take great care of you otherwise. :) We hope you'll come back to see us again next time.

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