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Terry Brown
Terry Brown at Monrovia Chrysler Dodge Jeep Ram
Refer Me

Terry Brown | Page 3

Finance Manager

Monrovia Chrysler Dodge Jeep Ram

1305 Mountain Ave
Monrovia, CA 91016

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Terry Brown

December 12, 2023

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I had a great experience with purchasing my new Jeep Wrangler. Everyone was very helpful pleasant and great customer service . More

by nbdangelo
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Gonzalez , Christopher Perez, Glen Turner

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Dec 12, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new Jeep Wrangler! Best wishes for pleasant travels, from the whole team at Monrovia CDJR!

December 07, 2023

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Great customer service, would highly recommended. Smooth process, and not a hassle. They are very welcoming and their work ethic is great. More

by Bettyserna88
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rubio, Jonathan Montez, Guillermo Hernandez, Noel Nunez, Hansel Enciso, Alberto Garcia , Bryan Banquells, Cristian Moreno, Malcolm Weston

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Dec 08, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Betty! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Dodge needs. Safe travels this holiday season!

November 29, 2023

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Douglas was very helpful. He was very communicative throughout the whole process. Everything was smooth. More

by feyzeddin71
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rubio, Jonathan Montez, Guillermo Hernandez, Noel Nunez, Hansel Enciso, Alberto Garcia , Bryan Banquells, Cristian Moreno, Malcolm Weston, Douglas

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Dec 04, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Douglas! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new RAM!

November 26, 2023

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i like how you guys gave us a ride there and back to the shop and back to my house. You guys also have outgoing customer service More

by mpo04
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Irvin Vasquez, Gilbert Tobar, Eddie Gonzalez, Anthony Rubio, Noel Nunez, Hansel Enciso , Bryan Banquells, Julio Curiel, Cristian Moreno

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Nov 29, 2023

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving us this terrific review! We are thrilled to hear that our team took excellent care of you and could provide you with quality and efficient service. We are pleased to know that they gave you a ride back home and back to the dealership when your vehicle was done being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 24, 2023

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Good people that help u get to ur dream car with no complications love this place More

by primo2084
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rubio, Jonathan Montez, Guillermo Hernandez, Noel Nunez, Hansel Enciso, Alberto Garcia , Bryan Banquells, Cristian Moreno, Malcolm Weston

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Nov 29, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Primo, We are grateful for you leaving us this flawless review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they made your car buying experience here at Monrovia Chrysler Dodge Jeep Ram great and with no complications. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!

November 18, 2023

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Extremely organized and professional. I enjoy getting all of my services here and every time I am always taken care of. More

by mrgknight17
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Rubio, Jonathan Montez, Guillermo Hernandez, Noel Nunez, Hansel Enciso, Alberto Garcia , Bryan Banquells, Cristian Moreno, Malcolm Weston

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Nov 20, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, mrgknight17! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from everyone at Monrovia CDJR!

November 02, 2023

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Excellent , the environment is great and the staff is great. Wonderful help and knowledgeable staff More

by jgordo38
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez , Bryan Banquells

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Nov 03, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels this holiday season!

November 01, 2023

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Terry Brown was amazing to work with. He was transparent, honest, and willing to do everything to make the deal. More

by vivacows
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Recommend Dealer
Yes
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Nov 01, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad Terry took the time to thoroughly address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 16, 2023

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Terry and Sal were a big help in terms of finding the model and trim I prefer with the budget I prefer. More

by WINNIEZHAN
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Tovar

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Oct 18, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Awesome! Thanks so much for your thoughtful feedback. We're glad Terry and Sal took the time to fully address your needs and wishes to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 10, 2023

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Although there was mishap in communication that led to my vehicle being left at the dealership over the weekend without my knowledge, the communication with Terry Brown and Tony Walker were prompt and eventf More

by Terence Fu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Marcus Walker

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Oct 11, 2023

Monrovia Chrysler Dodge Jeep Ram responded

Terence, thanks for taking the time to review your service experience! We're happy Tony and Terry handled your concerns with great care and diligence to get you safely back on the road. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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