Susanna Yim | Page 85

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Susanna and Michael were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

You have indicated that you had a wonderful experience at our dealership and we are very happy to have helped you. We take great pride in being able to provide the absolute best in vehicles and customer service. Susanna will be happy to hear about your review. Congratulations on your Honda CR-V and thank you so much for this five-star rating. We truly appreciate your business. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

We appreciate this five-star review. We are humbled by your kind words and we are pleased to know you enjoyed working with Susanna. She will be happy to hear about your visit. We are dedicated to providing our customers with great service and we will continue to do everything we can to help you. Thank you again for this wonderful review. It is greatly appreciated. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review! Susanna will be happy to hear that she was able to exceed your expectations and provide you with the outstanding customer service Norm Reeves Honda is known for. We would love to work with you again; check us out on Twitter and Facebook before your next servicing appointment. We offer exclusive specials to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! It's great to hear that you found Susanna to be so helpful during your purchase; she will be happy to learn that she was able to impress you. Be sure to find us on Twitter and Facebook before you come in for your next servicing appointment. We offer exclusive specials for our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your opinion of our team. We strive to provide our customers with the best car buying experience possible, and the first step is a friendly and accommodating staff. Susanna truly lives up to our employee expectations and we're proud to have her on our team. If there is anything else we can do for you please do not hesitate to let us know. Also, be sure to look us up on Facebook and Twitter for exclusive deals. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com