Susanna Yim | Page 84
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they came in for. 😊
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
Korean
853 Reviews
Write a Review853 Reviews of Susanna Yim
December 02, 2013
I visited most dealerships within 1/2 hour of my home in Moreno Valley. What most of these dealerships considered customer service felt more like pushiness and coercion to purchase a vehicle that wasn't ex Moreno Valley. What most of these dealerships considered customer service felt more like pushiness and coercion to purchase a vehicle that wasn't exactly what I was looking for. My friend suggested that I contact Susanna Yim at Norm Reeves Honda, Cerritos. He said that he received excellent service from Susanna and I could trust her to deliver the exact car I was looking for, and for the best terms anywhere. He said he had already purchased 2 cars from her. After speaking to Susanna over the phone, I felt very confident that she could deliver the car I was looking for and for the right price. On this leap of faith, I drove the 1.5 hours from my work in San Bernardino to Cerritos to meet with Susanna. I was not disappointed. Susanna was waiting for me when I arrived. She immediately took me outside and showed me the exact car I was looking for, in the exact color and trim! After a test drive, she presented lease terms that were by far the best I'd seen anywhere. I am thankful to my friend who recommended Susanna Yim, and I will happily recommend her to any family and friends who are looking for a car. More
September 03, 2013
Susana was great, price was never changed since the first time we talked to her. Only bad thing was we were told the car had no alarm so we bought it, later we found out the car did have a factory alarm. time we talked to her. Only bad thing was we were told the car had no alarm so we bought it, later we found out the car did have a factory alarm. More
August 05, 2013
Susana was absolutely wonderful. Very dedicated to closing the deal, answered all my questions,very fast worker appreciate her very much I was more than satisfied with the service. Thank you so much s closing the deal, answered all my questions,very fast worker appreciate her very much I was more than satisfied with the service. Thank you so much susana. More
August 04, 2013
Very glade to work with Susanna, she save me a lot of time to buy a new car. Usually I have to spent half day to finish all the paper and she is so well prepared to answer all my questions. time to buy a new car. Usually I have to spent half day to finish all the paper and she is so well prepared to answer all my questions. More
July 03, 2013
The two employees as selected were very helpful. Ishan was patient throughout my car selection process and Susanna was thorough in explaining the product and services. was patient throughout my car selection process and Susanna was thorough in explaining the product and services. More
June 04, 2013
Get price over Internet then get call from dealer,have better price over the phone, the sales person promise the price and the color they have. 2 hours late we get our new ACCORD and happy drive to home. better price over the phone, the sales person promise the price and the color they have. 2 hours late we get our new ACCORD and happy drive to home. More
May 14, 2013
It was a pleasure to work with Susanna. She went above and beyond to get me the best quote and retain my business (I purchased an Accord from Norm Reeves Cerritos a few years back). She has also followed and beyond to get me the best quote and retain my business (I purchased an Accord from Norm Reeves Cerritos a few years back). She has also followed up with me after my purchased and made sure I am 100% satisfied with my purchase. More
April 08, 2013
Susanna was very friendly and attentive to our needs. She was very straightforward and knowledgeable about the car we wanted and steered us to the one that was right for us. Highly recommended, make sure you was very straightforward and knowledgeable about the car we wanted and steered us to the one that was right for us. Highly recommended, make sure you ask for Susanna when you go to Norm Reeves! More
April 02, 2013
Great staff,excellent customer service. This was the best new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! More
Other Employees Tagged: Jose Sanchez
March 03, 2013
Service was great I would recommend this dealership to my friends and family. Susanna has kept in contact and has made me a happy customer friends and family. Susanna has kept in contact and has made me a happy customer More
Other Employees Tagged: Susanna yim