Susanna Vann-Parrott
Susanna Vann-Parrott at Phillips Chrysler Jeep Dodge Ram
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Susanna Vann-Parrott

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Susanna Vann-Parrott

May 05, 2024

Dealership Rating
Employee Rating

Service staff were friendly and helpful trying to resolve my problem. Jeep engineers need to resolve start stop issues on grand Cherokee L More

by GSFRANCISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Henry Cherry

May 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating. We appreciate your business here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 25, 2024

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Employee Rating

Everyone very nice and polite. Accommodating with each question and responsive in a timely fashion. No high pressure techniques to close out the deal. Susanna showed us several More

by lynntrenholm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out, Lynn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 20, 2024

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Easy process that was both swiftly promised and swiftly executed…Well Done & Much Appreciated!!! Thanks for convincing me a dealer experience doesn’t require more than a few hours. More

by Stever66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

Apr 21, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 27, 2024

Dealership Rating
Employee Rating

Every part of the sales experience with Phillips Chrysler was excellent on my 2023 Gladiator. More

by onlyme0
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

Jan 28, 2024

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 17, 2024

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Employee Rating

I would only recommend this service center with a warning. To watch the time. And to make sure you get all the details before you go in for service. I wasted so much time sitting there for 3 1/2 hour More

by Chris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Dale Coleman

Jan 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, Chris, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

January 16, 2024

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Everyone was friendly. Very comfortable waiting rooms. Convenient and clean restrooms. Complementary drinks were appreciated. More

by ralph.jean
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

Jan 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 16, 2024

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Employee Rating

The tecks dont know how to evaluate a problem they are part replacers and if it's not fixed they move to the next possible part if not they just keep going to the next part 3 try's still not fixed. More

by ADEARBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2023

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Sue did a fantastic job assisting us with the purchase of our brand new 2024 Jeep GC Overland this past week. She is knowledgeable, patient and likable. We have owned Jeeps for nearly 40 years, and highly re More

by Rich F
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Recommend Dealer
Yes

Other Employees Tagged: John Cherry

Dec 03, 2023

Phillips Chrysler Jeep Dodge Ram responded

Rich, Congratulations on your new vehicle! We are so glad that Sue had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2024 Jeep, and we look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 16, 2023

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Great People very helpful they help me to fine exactly what you i needed great quality More

by SabrinaJs0319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , Ben Dodge, Chris Jenkins

Nov 17, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Sabrina! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 16, 2023

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Employee Rating

Very professional, friendly, reliable, always on time, highly recommended! I would definitely buy here again! More

by hgiese29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Don Wulff

Nov 16, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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