Kevin Roberts
Kevin Roberts at Phillips Chrysler Jeep Dodge Ram
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Kevin Roberts

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
291 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

291 Reviews

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291 Reviews of Kevin Roberts

May 05, 2024

Dealership Rating
Employee Rating

Service staff were friendly and helpful trying to resolve my problem. Jeep engineers need to resolve start stop issues on grand Cherokee L More

by GSFRANCISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating. We appreciate your business here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Dealership Rating
Employee Rating

Bought a 2023 certified pre owned Ram 2500 diesel. I have had service performed at this dealership before with good results. Truck was delivered with 10% fuel filter life left, which was discovered up More

by mikeappel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Mister, Don Wulff

May 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mike, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

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They are always quick to get my vehicle in for service and make sure everything is taken care of properly More

by DONNAGONZALEZ3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Cherry

May 02, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Donna, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Gary Winkler Service Manager (352) 732-7577 ext 107

April 28, 2024

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I had a wonderful experience. Thank you for such professionalism. I will definitely be back again very soon. More

by adriangarvin87
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sonny Wallace, Henry Cherry , Staci Ann Mills

Apr 29, 2024

Phillips Chrysler Jeep Dodge Ram responded

Hi Adrian: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2024

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Employee Rating

We have purchased 3 vehicles from this dealership in the last year and all 3 purchases were great. The vehicles have been perfect just like the service was. Great team of sales reps here. More

by Coglesby2685
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 25, 2024

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Employee Rating

Everyone very nice and polite. Accommodating with each question and responsive in a timely fashion. No high pressure techniques to close out the deal. Susanna showed us several More

by lynntrenholm
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out, Lynn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 23, 2024

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Employee Rating

Great People in a very friendly helpful dealership. They all enjoy working there which made for an easy experience. Will definitely recommend Thank you all. More

by Diamantedetail
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Mister, Joe Washburn

Apr 24, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 20, 2024

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Employee Rating

Easy process that was both swiftly promised and swiftly executed…Well Done & Much Appreciated!!! Thanks for convincing me a dealer experience doesn’t require more than a few hours. More

by Stever66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Susanna Vann-Parrott

Apr 21, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 19, 2024

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Employee Rating

Kenny has gone above and beyond to follow up on anything I need and has been extremely helpful More

by kellbell13373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Ken Wright

Apr 21, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that Kenny was able to assist you and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 19, 2024

Dealership Rating
Employee Rating

Had a recall on paint had to repaint hood I bought the gladiator with a decal on it they said they had to take decal off to paint hood said they would replace it because it was on it when I bought it. But More

by STACKSFLAMETHROWER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Thomas Bivins

Apr 22, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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