Susan Havrilla
Susan Havrilla at Larson Ford
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Susan Havrilla | Page 6

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.7
64 Reviews

Dealership Experience

8 yrs

Industry Experience

11 yrs, 10 mos

4.7

64 Reviews

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64 Reviews of Susan Havrilla

June 15, 2018

Dealership Rating
Employee Rating

Excellent experience! Susan was very knowledgeable of the vehicles and helped me choose the car that was the best fit for me. She was wonderful to work with, and explained More

by EliseMarie93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Larson Ford responded

Thank you for your business, Elise! We look forward to working with you again in the future!

April 11, 2018

Dealership Rating
Employee Rating

Excellent Sue and the Larson ford family are great. Loved working with them to get us our new car. I look forward to working with them again in the future with More

by Dk7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

Apr 19, 2018

Larson Ford responded

Thank you so much for the excellent review! We are so glad to hear you enjoyed your car buying experience at Larson Ford! Enjoy your new vehicle!

February 28, 2018

Dealership Rating
Employee Rating

Easy to do business with and competitively priced. This is my second car from Larson. The selection and sales process was straight forward and relaxed. Paperwork was reviewed, questions answered and co More

by BobsReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Mar 05, 2018

Larson Ford responded

Bob, thank you so much for the great review! We are so happy to hear that we were able to assist you during your car buying experience! We look forward to seeing you in the future!

February 15, 2018

Dealership Rating
Employee Rating

Fantastic Dealership Just the finest people I have ever dealt with in the automotive dealership. Susan was very helpful and made sure my wife who will be using this car, More

by R Osle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Feb 20, 2018

Larson Ford responded

We are so happy to hear that Susan and Big John were able to assist you and your wife while you were purchasing your vehicle! Customer satisfaction is our top priority and we are glad to hear we accomplished it! We look forward to seeing you in the future and we hope your wife enjoys the new vehicle!

February 13, 2018

Dealership Rating
Employee Rating

Awesome experience My husband and I were so impressed with our experience at Larson Ford. Susan is one of the most pleasant, knowledgeable and accommodating salespeople More

by Mary Artache
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Feb 14, 2018

Larson Ford responded

Mary, we are very happy to hear that Susan was very helpful while you were at our dealership! Thank you for the positive words, and we hope to see you in the future!

February 08, 2018

Dealership Rating
Employee Rating

2018 GeoSport Susan did an excellent job getting me out of my 2015 Fiesta lease and into a NEW 2018 GeoSport titanium SUV. Quick work with all the paperwork, thank More

by Rick 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2018

Larson Ford responded

Rick, we are pleased to hear that Susan was able to get into a your GeoSport SUV, and Tracy was able to efficiently help you with your paperwork! Do not hesitate to reach out with any questions you may have!

January 27, 2018

Dealership Rating
Employee Rating

Only a few hours start to finish. Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My sa More

by Jk1529
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

January 24, 2018

Dealership Rating
Employee Rating

Bought a Car While Bringing My Truck in For Service This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out More

by Wayne Duszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 05, 2018

Dealership Rating
Employee Rating

It was wonderful This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a fir More

by Diane714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Jan 08, 2018

Larson Ford responded

Thank you Diane! We really appreciate the kind words about Susan! Enjoy your new vehicle!

November 19, 2017

Dealership Rating
Employee Rating

Great Service, Products and People We had purchased 2 new vehicles in 2013 and used the service department to maintain them. We needed another vehicle, purchased a 2017 Edge Titanium. A More

by Carl Hoitela Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Pellicano, Michele Shalhoub, Tracy Black , Jazmyn Foster

Nov 21, 2017

Larson Ford responded

Thank you Carl! We look forward to seeing you again for your next vehicle!

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