Susan Havrilla

Such a small sample makes it harder to grade because I've only been there for 3!oil changes . Service writer Steve is great . I always requested full synthetic oil but on the customer invoice it was worded a only been there for 3!oil changes . Service writer Steve is great . I always requested full synthetic oil but on the customer invoice it was worded as synthetic blend . Hopefully it was a typo error because prior oil changes were full synthetic and won't cause an issue with the engine going forward. Steve has been with working with us from the beginning , he is professional and always does what he says . More

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All went well at the dealership was not stressful at all will definitely go back with anything new car will definitely go back with anything new car More

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Very knowledgeable, courteous staff. Great experience. Highly recommend. Explained everything in detail. Helped set up systems. Walked me through just about everything on the car Great experience. Highly recommend. Explained everything in detail. Helped set up systems. Walked me through just about everything on the car More

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Very comfortable experience, the staff was very helpful in every way!! I would recommend to others! in every way!! I would recommend to others! More

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It’s as easy as buying a cup of coffee. Susan is an outstanding person she’s caring and very patient with her customers. I have to say everyone there is top notch. Susan is an outstanding person she’s caring and very patient with her customers. I have to say everyone there is top notch. More

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Very friendly, very nice dealership would definitely deal with them again price was good Other people that work there very friendly specially Susan very nice the other woman I think her name was Kathy I thin with them again price was good Other people that work there very friendly specially Susan very nice the other woman I think her name was Kathy I think in the finance department More

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Excellent help with all of my questions and what I wanted included in my vehicle. I was taken care of the moment I walked in. Even with their service center I was quickly taken care of and so was my vehicle. included in my vehicle. I was taken care of the moment I walked in. Even with their service center I was quickly taken care of and so was my vehicle. Great place to do business with. More

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Appreciated the no pressure sale with Susan Havrilla. Easily gave me an itemized walk out the door price. Purchased the full bumper to bumper insurance, also no pressure. I'm loving my Ford Explorer. Easily gave me an itemized walk out the door price. Purchased the full bumper to bumper insurance, also no pressure. I'm loving my Ford Explorer. More

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Very knowledgeable and easy to work with on purchasing my new car. Bobby Barranger, walked me through the whole process, making sure I got exactly what I wanted with my new vehicle. Very professional and kno new car. Bobby Barranger, walked me through the whole process, making sure I got exactly what I wanted with my new vehicle. Very professional and knowledgeable staff…A+ experience. More

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Had a great experience with Susan and Tim! From test drive to purchase they were fantastic! From test drive to purchase they were fantastic! More

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