Susan Havrilla
Susan Havrilla at Larson Ford
Refer Me

Susan Havrilla | Page 2

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.7
64 Reviews

Dealership Experience

8 yrs

Industry Experience

11 yrs, 10 mos

4.7

64 Reviews

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64 Reviews of Susan Havrilla

September 18, 2023

Dealership Rating
Employee Rating

Had a great experience with Susan and Tim! From test drive to purchase they were fantastic! More

by Mike G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Larson Ford responded

Mike, thank you for sharing a great review of Susan and Tim! We appreciate your business here at Larson Ford. Safe travels ahead!

August 12, 2023

Dealership Rating
Employee Rating

Susan was great! She was very helpful with getting me everything l needed for my new vehicle! I would highly recommend this dealership! More

by Millimill45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 14, 2023

Larson Ford responded

We're so glad to know that Susan was able to assist you effectively at Larson Ford! Your recommendation means a lot. Enjoy your new vehicle and thank you for the review!

July 25, 2023

Dealership Rating
Employee Rating

Susan and the Larson crew were great. They helped with my trade and were able to put me in a New F150 Platinum in 24 hours. Thank You, Dave More

by davidmassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Blair

Jul 25, 2023

Larson Ford responded

Thank you for the review, David! We are so glad to hear that you had such a successful purchase experience working with Susan and Larson. Drive safely, and we hope to see you back again at Larson Ford!

June 24, 2023

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Employee Rating

Been to a few Ford dealers over the yrs! ! This is the best, and the service dept was outstanding!!! More

by raindancer2456
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Probansky

Jun 26, 2023

Larson Ford responded

Thank you for your loyalty to Larson Ford! We appreciate your five-star review and look forward to assisting you again soon.

June 30, 2020

Dealership Rating
Employee Rating

Fantastic place for all things cars! They make the buying experience comfortable and offer very competative prices. Amazing people work here and I will continue to visit for future needs! More

by Jweinstein
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Jul 02, 2020

Larson Ford responded

We are glad you had a positive experience! Our team appreciates the feedback!

June 19, 2020

Dealership Rating
Employee Rating

Susan Havrilla was so kind and understanding about exactly what i was looking for. She made sure i was confident with my purchase and followed up for assurance that i’m still happy with my decision. I More

by m.rose.stratton
Recommend Dealer
Yes
Jun 22, 2020

Larson Ford responded

We are glad you had a positive experience! Our team appreciates the feedback!

March 20, 2020

Dealership Rating
Employee Rating

This was a no pressure transaction. My pricing on the new vehicle and trade-in were in the very good category in Kelley Blue Book. My saleswoman (Susan) was excellent. This was a pleasant experience an More

by Bill
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Mar 20, 2020

Larson Ford responded

We are glad you had a great experience! Please feel free to reach out if you have any other concerns!

February 18, 2020

Dealership Rating
Employee Rating

The service department was excellent but the car itself is troublesome. Not only was it recalled for a coolant problem but it also had to have a new motor put in because of antifreeze leakage. Lastly the h More

by Tony
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Mitch Sperling

Feb 20, 2020

Larson Ford responded

Thank you for the feedback! Our team aims to provide the best service possible.

February 17, 2020

Dealership Rating
Employee Rating

Great to work with, they were upfront and honest with pricing, our sales woman was very knowledgeable about vehicles and all the extras. Sales women spent extra time after sale going over how to work eve More

by Wwsurgeww
Recommend Dealer
Yes
Feb 18, 2020

Larson Ford responded

Thank you for the amazing 5-star rating! We are glad you had a great experience in our dealership!

January 22, 2020

Dealership Rating
Employee Rating

I had an absolutely delightful experience. Sue and the rest of the team were very understanding and reasonable. Great people, my boyfriend and his family have bought multiple cars from here, and now so ha More

by Amandavonoesen
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Jan 23, 2020

Larson Ford responded

Thank you for the amazing 5-star rating! We are glad you had a great experience in our dealership!

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