Susan Brown
Susan Brown at Subaru of Gwinnett

Susan Brown | Page 2

Finance Manager

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.9
69 Reviews
4.9

69 Reviews

Write a Review

Dealership Experience

2 yrs, 7 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

69 Reviews of Susan Brown

October 06, 2023

Dealership Rating
Employee Rating

Adam made the trade-in experience super easy. He has a great personality and made our wait enjoyable with his personal & humorous conversations. We were in and out in just a few hours. Susan, in More

by CHRISTIYOUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Anderson

September 27, 2023

Dealership Rating
Employee Rating

Older woman making first car purchase on my own. Fantastic experience from first visit through post purchase visit to learn about tech in car. Highly recommend this dealer and this car- Subaru Outba More

by annward
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Anderson

Sep 29, 2023

Subaru of Gwinnett responded

Hi Annward, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2023

Dealership Rating
Employee Rating

Good service was very nice no pressure and very friendly and personable happy with customer services More

by ADSINGH722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Adsingh722, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2023

Dealership Rating
Employee Rating

I did not have any contact with service center. I was buying a new Subaru. More

by LINNIESD2000
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Sep 28, 2023

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

Dealership Rating
Employee Rating

I feel that I received a reasonably good deal on the trade in for my car on my new Subaru. I didn't feel rushed to make a decision to buy a new car and the options on the new car were explained in a cl More

by DIEARLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Henley

Sep 28, 2023

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 23, 2023

Dealership Rating
Employee Rating

No nonsense and very friendly and helpful. I recommend them moving forward. Go Suburu from now on. More

by EDMUNRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Sep 28, 2023

Subaru of Gwinnett responded

Edmunro, thank you for your kind words and recommendation. If you have any further questions, please give us a call. We're always happy to help! Safe travels!

August 20, 2023

Dealership Rating
Employee Rating

The dealer was relatively nice, as one should be when anticipating a nice commission, but I felt rushed to buy the car. The dealer wasn’t upfront about its accident history, or that it wasn’t a certi More

by APERRY1395
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Anderson, Jason Bryant

Sep 28, 2023

Subaru of Gwinnett responded

Aperry1395, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss this matter further please reach out to our Sales Manager, Rich Little at rlittle@subaruofgwinnett.com or (678)584-7200. We always look for opportunities to improve and we hope you are enjoying your new vehicle. Safe travels!

August 17, 2023

Dealership Rating
Employee Rating

i asked for quick turnaround and I was there for a minimum amount of time. They also did a fantastic job of following up to ensure i was happy with the car. More

by JIMMY.VICKERY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Vaughn

Sep 28, 2023

Subaru of Gwinnett responded

Jimmy.vickery, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2023

Dealership Rating
Employee Rating

Pleasant and easy to work with,Adam knows his products and does what he promises. Everyone from the gentleman who picked me up from the airport to the finance dept was fantastic. They answered all my ques More

by Georgette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite, Adam Anderson , Title dept- I’m sorry I can’t remember the lady’s name

Aug 13, 2023

Subaru of Gwinnett responded

This is great to hear !! So glad we were able to provide you a positive experience with a quick pick up from the airport. Hope you had a wonderful drive in your new Subaru back home. Sounds like you may be to far for a service visit but your recommendation to all your family a friends would be greatly appreciated Thanks again !!

August 07, 2023

Dealership Rating
Employee Rating

Everyone involved in the process was kind, personable, and professional. I would buy from them again. More

by BJP93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Anderson, Craig Hooten

Sep 28, 2023

Subaru of Gwinnett responded

Bjp93, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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