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73 Reviews of John Anderson
April 25, 2024
John did a great job. Held to his word of getting me out sooner than I was originally quoted. Had my car in being worked on immediately at my appointment time. Although, I Held to his word of getting me out sooner than I was originally quoted. Had my car in being worked on immediately at my appointment time. Although, I’ve never had a bad experience at Subaru of Gwinnett. More
by HIGHWAY071
Verified Customer
Helpful 
April 18, 2024
The customer service at this dealership made me want to continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! continue coming back, especially with how they go above and beyond for their customers. I would recommend this dealership to anyone I know! More
by booboo_1203
Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Issa Kone
April 12, 2024
Awesome customer service every single time I return. Keep up the hard work subaru dealer Keep up the hard work subaru dealer More
by KENDELL.GEORGE
Other Employees Tagged: Jeff Bowman, Jeremiah Ramirez
April 06, 2024
The service provided by Subaru and their wonderful employees is outstanding! They always have my best interest in helping with all my requests and vehicle needs. employees is outstanding! They always have my best interest in helping with all my requests and vehicle needs. More
by charlier16
Other Employees Tagged: Hailey Armour
March 23, 2024
Drove cross country from Southern California to Duluth. 4 days, 8 states, 2351 miles. We had just put 1200 miles on it the week before. Scheduled a service via the app. John the service rep was very helpfu 4 days, 8 states, 2351 miles. We had just put 1200 miles on it the week before. Scheduled a service via the app. John the service rep was very helpful and friendly! Thanks Gwinnett Subaru! More
by shaynerose
March 19, 2024
I received a call from the dealer, asking if I wanted to schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a noise in my car, so I decided to call ahead and see if I could drop off my car a day earlier, which the dealer said yes to. When I arrived, the dealer made it clear that the car wouldn’t be seen until the following week. At no point, I was offered a loaner vehicle. I agreed to a diagnostic, paid for it, but I wasn’t told what repairs the car required. This experience has truly made never want to own a Subaru ever again. More
by j.j.noriega
Other Employees Tagged: David
March 18, 2024
John doesn’t perform job of SERVICE ADVISER. Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff ab Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff about issues. Problem addressed immediately. Have used Gwinnett Subaru Service for years, they’ve taken care of my 2014 Outback and will continue to do so. More
by LANIERLESLIE
Other Employees Tagged: Jill Thurston, Jeff Bowman, Issa Kone
March 10, 2024
always top of the line. but this time, tire pressure was inadequate and 2 caps were missing. had to return to dealership the next day to fix. but this time, tire pressure was inadequate and 2 caps were missing. had to return to dealership the next day to fix. More
by jackie montoulieu
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