Steven Royall
Steven Royall at Rivard Buick GMC
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Steven Royall | Page 3

Sales Manager

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.6
61 Reviews

NC country born, NY city raised! A true car nut that loves to connect with new people! If I’m not behind a steering wheel I’m spending time with the wife, son, and daughter!

Specialties & Trainings

Zurich Finance Certified

4.6

61 Reviews

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61 Reviews of Steven Royall

May 12, 2022

Dealership Rating
Employee Rating

We loved it! Everyone was really helpful and friendly.they took care of me very professional very one was very nice More

by mihaly12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Hurley

May 13, 2022

Rivard Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Rivard Buick GMC Team

April 16, 2022

Dealership Rating
Employee Rating

I can’t imagine going anywhere else. They will forever keep me as a customer. If looking for a vehicle, or anything GMC/Buick related, trust me just go here. More

by Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Ricketts

Apr 19, 2022

Rivard Buick GMC responded

Thank you for this amazing review! We really appreciate your business. The Rivard Buick GMC Team

March 20, 2022

Dealership Rating
Employee Rating

Such a professional atmosphere with so much competition in the area they stand out. If you want to make a new purchase easy and want honesty deal directly with Nick Ricketts. More

by THOMASFARRIS27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd, Nick Ricketts , Nate Pribble, Jeremy Stroot

Mar 22, 2022

Rivard Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Rivard Buick GMC Team

March 05, 2022

Dealership Rating
Employee Rating

Very good nice Costomer service firms we the price everything is very clear very good dealers More

by OSIris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd, Iliana Sanchez, Troy Guidash, Rick Hamel , Jeremy Stroot, Fransico

Mar 07, 2022

Rivard Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Rivard Buick GMC Team

February 13, 2022

Dealership Rating
Employee Rating

Amazing dealership ! Very impressed with my salesman David Hurley first time buyer but not the last super happy! Nicholas. Chaconas More

by Quicknicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd, David Hurley , Jeremy Stroot

Feb 15, 2022

Rivard Buick GMC responded

Thank you for this amazing review! We really appreciate your business. The Rivard Buick GMC Team

January 29, 2022

Dealership Rating
Employee Rating

I was told the truck I ordered would be avaiable to pick on the 3rd of January so I signed the paperwork including a trade in vehicle which then was delayed, dealership transferred the tags on my trade in v More

by austin70
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Judd, Justin Ramer , Jeremy Stroot

January 13, 2022

Dealership Rating
Employee Rating

This is a great dealership to buy a new vehicle from the Sales and service is excellent! They feel like everyone is important. More

by HERB.ROWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kay C., Larry Folino, Carlos Vargas, Bobby Emmrich

Jan 14, 2022

Rivard Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Rivard Buick GMC Team

January 03, 2022

Dealership Rating
Employee Rating

I Would never reccomend anyone to do business with this company. The time and frustration dealing with this dealership was so very sad for my wife and I. More

by everitta21
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lee Sookdeo, Cade Rivera

Feb 14, 2022

Rivard Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Nate Pribble, Business Manager, (813) 200-8752

Feb 14, 2022

everitta21 responded

Mr. Pribble There is no resolution for My wife and I during the unprofessional and misconduct of the staff who sold us the car. Many times we confronted the employees in front of Mr. Rivera about the deceitful practices and lies they attempted to intertwine as to any way they could to get out of sales deal that we made. I was preapproved by GM financial prior to going to make the purchase and waited two weeks to get the the car as it was in shipment. From the day we arrived to pick up the car that was washed and ready the lies continued. The individual who was in the finance department created problems and issues were untrue. I contacted GM Financial and GM corporate dealer-side and verified that it was totally untrue what was being stated. I understand the deal that I was offered and accepted in good faith with a retainer fee and having to wait for the shipment arrival. Thats only one of the many unprofessional lies attempted and debunked quicky by my wife and I as untrue situations. I cannot see how a star GM Dealer could endorse and support those practices of deceit. How can any resolution of this matter resolve this past situation? I stand that I will never recommend any customer to do business with you. I am sure Silent Partner Mr. Rivera would not have stood behind this type of conduct in a business that he built up.

November 24, 2021

Dealership Rating
Employee Rating

The whole staff was very helpful in getting me into my new vehicle. Sales staff, parts department and service department all played a part in getting me the vehicle I wanted! More

by WRIGHTZ06
Recommend Dealer
Yes

Other Employees Tagged: Ben Pugliesi, Troy Guidash

Nov 29, 2021

Rivard Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Rivard Buick GMC Team

May 31, 2021

Dealership Rating
Employee Rating

Jordan was the best help possible in the middle of a frustrating predicament! He went out of his way to help me transition from a total loss into my new truck! More

by curtis.r.yandle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd , Jeremy Stroot, Jordan Meyers

Jun 03, 2021

Rivard Buick GMC responded

Thank you for your great review, Curtis! We're glad to have Jordan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Rivard Buick GMC Team

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