Steven Royall
Steven Royall at Rivard Buick GMC
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Steven Royall

Sales Manager

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.6
59 Reviews

NC country born, NY city raised! A true car nut that loves to connect with new people! If I’m not behind a steering wheel I’m spending time with the wife, son, and daughter!

Specialties & Trainings

Zurich Finance Certified

4.6

59 Reviews

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59 Reviews of Steven Royall

March 05, 2024

Dealership Rating
Employee Rating

Ronnell was amazing he did a great job of not pressuring my wife and I, but still being there whenever we had a question or concern! More

by james.nuwer
Recommend Dealer
Yes
Mar 07, 2024

Rivard Buick GMC responded

James, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free experience, and I'm glad to hear that was the case for you on your recent visit to Rivard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 17, 2024

Dealership Rating
Employee Rating

Customer service is not that great. I never met my salesman and then I requested a AWD and was not taken seriously. Now, I see my exact car as a AWD for a lower price. I am not happy! More

by mrsdixon0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Judd, David Hurley, Juan Castellanos , Jeremy Stroot

Feb 20, 2024

Rivard Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 24, 2023

Dealership Rating
Employee Rating

They are amazing! So kind caring and helpful. Nick deserves more than a five Awsome. More

by vikki745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ricketts , Luis in parts

Sep 26, 2023

Rivard Buick GMC responded

I'm grateful for your kind words, Vikki! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

June 08, 2023

Dealership Rating
Employee Rating

Excellent service with excellent staff! ! This dealership is first class. Jordan, my sales rep is very knowledgeable about the product offerings. More

by mitchell.romeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan

Jun 09, 2023

Rivard Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

April 07, 2023

Dealership Rating
Employee Rating

At first the dealership said they were going to close after knowing my drive was 1hr 45mins. Then I explained I guess the business was not worth it , so somehow that changed and I was able to get the car More

by MG-Fantastic!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Emmrich

Apr 10, 2023

Rivard Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 22, 2023

Dealership Rating
Employee Rating

Ronnell was Great! Thank you for helping us in getting the car we wanted. Thanks More

by rbeals7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Rivard Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ronnell's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 11, 2023

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Ronelle did an awesome job throughout the entire experience. We only purchase our cars from Rivard Buick GMC, and Ronelle gave us that exceptional, family service that we're accustomed to. More

by cburgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronell Williams

Jan 13, 2023

Rivard Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

December 13, 2022

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Employee Rating

Francisco is awesome, very nice and friendly, I had enjoyed his conversation and attitude, very disciplined ex Navy vet More

by JOETAB3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Toledo

Dec 14, 2022

Rivard Buick GMC responded

Thank you for taking the time to share with us! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

December 12, 2022

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Employee Rating

The entire process sales, service and delivery was seamless. I have received multiple calls to follow up after the delivery as well. More

by daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd, Rick Hamel , Chris Stohlberg, Jeremy Stroot

Dec 14, 2022

Rivard Buick GMC responded

Daniel, thank you for writing such a great review about our dealership! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

November 26, 2022

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Employee Rating

Best car buying experience I’ve ever had. Nick helped me finally buy my dream car, no games or xx. I’d highly recommend this dealership & Nick! More

by Reggaeman77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ricketts

Nov 28, 2022

Rivard Buick GMC responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Nick was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, The Rivard Buick GMC Team

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