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Steven Buczak
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Steven Buczak | Page 85
service consultant
Kunes Buick GMC of Greenfield
3615 S 108th St
Greenfield, WI 53228
855 Reviews
855 Reviews
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855 Reviews of Steven Buczak
July 19, 2018
Oil change Steve is great. I come to John Paul’s just for Steve. I also recommend people to John Paul’s and to Steve because I trust him and trust what he says. Steve is great. I come to John Paul’s just for Steve. I also recommend people to John Paul’s and to Steve because I trust him and trust what he says. More
by MHERD
Verified Customer
Helpful 
July 17, 2018
Oil pressure sensor. Had a low oil pressure problem during warranty which was corrected. It then reoccurred after warranty and Mike Evans and Steve Buczak took care of me Had a low oil pressure problem during warranty which was corrected. It then reoccurred after warranty and Mike Evans and Steve Buczak took care of me. More
by LAKEBLUFFY
Other Employees Tagged: Mike Evans
July 17, 2018
I had my oil changed and tires rotated. All the sales associates were polite. They said it would take an hour. It took two hours. That would be the only reason I would not get my oil changed All the sales associates were polite. They said it would take an hour. It took two hours. That would be the only reason I would not get my oil changed there again. More
by kristineb479
July 14, 2018
Corrections to Recalls There was a wait initially, but soon after I was, in the shuttle, and home. The wait, at home ,was about 7 hours to get the shuttle back. Everythin There was a wait initially, but soon after I was, in the shuttle, and home. The wait, at home ,was about 7 hours to get the shuttle back. Everything went well from then on. Received papers on work completed. All seems O.K. for now. Everyone was courteous and helpful. Thank you, More
by Roxanne
Other Employees Tagged: Anna Marie Davis
July 14, 2018
Repair of ignition Steve Buczak is pleasant and easy to deal with and the employees fixed our ignition and now our son is able to drive his car again Steve Buczak is pleasant and easy to deal with and the employees fixed our ignition and now our son is able to drive his car again More
by RCROCHE
July 10, 2018
Quick and easy Made sure that I understood everything and got me taken care of in an extremely reasonable amount of time. The free car wash is also a great bonus! Made sure that I understood everything and got me taken care of in an extremely reasonable amount of time. The free car wash is also a great bonus! More
by Chevy.Tim
July 05, 2018
AWESOME I have been satisfied each time I have taken my Enclave in for service to John Paul. Everyone was very friendly and professional. I would recommend I have been satisfied each time I have taken my Enclave in for service to John Paul. Everyone was very friendly and professional. I would recommend this dealership to my friends and relatives. More
by JTSMAG
Other Employees Tagged: Lisa Kaluzny
June 30, 2018
SMD recall Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. Awesome service I didn't have to wait long, salespeople always nice. But my favorite is watching the parrots, I'm a long time customer. More
by sbessie13
Other Employees Tagged: Chuck Block, Solomon Bunn , Anna Marie Davis, Lisa Kaluzny, Randy Zimmerman
January 22, 2018
Was happy at first Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out somet Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out something needed to be fixed (the passenger side air bag) PRIOR to pick up 2 days later, it was not taken care of, nor were parts ordered. This turned into a whirlwind and nightmare, and I ended up being without my car for almost 2 weeks. The voice command system was not working, nor the garage code configuration on top of it. The part that was needed for the airbag was missing from the first order, and then I had to wait another week for the part to come in. While Lisa was generous in making a rental car work for those almost 2 weeks at no cost to us (thank you again), it was a hassle and not ideal for our overall situation. On the night of pick up we reviewed the certified checklist and noticed it was not fully completed. Some areas were marked as not checked at all (engine compartments) and some areas were marked as needing service, but did not have the "service complete" checked. When taken to the manager, he just checked it off, but we were told he looked it up in the computer. My husband could see into his office, and he did not see the manager on the computer at all. When our missing part was not in the original order that first week, I wish that it would have been expedited given that this was an issue pointed out PRIOR to our picking up the vehicle. Honestly, the part should have been ordered the day after I pointed it out, and our pick up/delivery should have been changed to accommodate not picking it up until it was fully ready. This would have saved me and my husband a lot of stress and driving back and forth. More
by Mixed Feelings
Other Employees Tagged: Dave Corneliuson , Lisa Kaluzny, Randy Zimmerman
December 16, 2017
Vehicle Service The Navigation System in my 2014 Buick Regal T did not appear to be working properly. I called the Service Department and spoke directly with the Serv The Navigation System in my 2014 Buick Regal T did not appear to be working properly. I called the Service Department and spoke directly with the Service Director (Mr. Nick Harmon), who scheduled a same day appointment for me. Mr. Steve Buczak (Service Manager) was thorough in conveying what needed to be done to remedy the issue with my vehicle. I was provided with a Rental SUV while my vehicle was assessed and re-programed. I was told that it may take up to a day to discover the issue, and work to repair it. Instead, it only took 3 hours. Once again, I was exceedingly pleased with the level of service I received at John Paul's Buick GMC, and I will continue to recommend the Service Department to friends and family. More
by kelleeanne4
Other Employees Tagged: Nick Harmon, Steve Buczak
