Steve Roberts
Steve Roberts at Jim Hudson Ford
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Steve Roberts

Pre Owned Sales Manager

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Steve Roberts

May 09, 2024

Dealership Rating
Employee Rating

Jackson was great to work with. It was a quick and easy process start to finish! More

by loura2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackson Potter, Jeff Slaven

May 13, 2024

Jim Hudson Ford responded

Thank you for your positive feedback, loura2013! We're thrilled to hear that you had a great experience working with us. We strive to make our processes as quick and easy as possible for our clients. Looking forward to working with you again in the future!

April 22, 2024

Dealership Rating
Employee Rating

Great Service from Jeremain, Tony and others who I worked with for my new vehicle! Very patient with helping me decide and helped explain everything I had questions on! More

by vbarber2
Recommend Dealer
Yes
Apr 23, 2024

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that our team was able to provide you with excellent service and assist you in your decision-making process. We always strive to ensure our customers fully understand their options and are comfortable with their choices. We look forward to serving you again in the future!

April 21, 2024

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Jackson was very quick and easy to deal with. Great experience! I will come back when I need another car! More

by loura2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Potter, Jeff Slaven

Apr 22, 2024

Jim Hudson Ford responded

Thank you for your positive feedback, loura2013! We are thrilled to hear that you had a great experience with us and we look forward to helping you with your future car needs. See you soon!

March 24, 2024

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John is awesome , he is always so nice and makes the process smooth. Thankful to be apart of the Jim Hudson family. More

by HALEYSTITES1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 25, 2024

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that John has provided you with excellent service and made your experience with Jim Hudson a positive one. We are grateful to have you as part of our family and look forward to continuing to provide you with exceptional service.

February 29, 2024

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Terrell Hicks provided exceptional service and made my buying experience very pleasant. Great job Terrell. I will recommend to my friends. More

by WOSWALD53
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrell Hicks, Chris Weaver

Mar 01, 2024

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Terrell provided exceptional service and made your buying experience pleasant. We appreciate your recommendation and look forward to serving you and your friends in the future.

February 20, 2024

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I felt listened to and respected. I even spoke to Terrell on his day off today and no problem. More

by WOSWALD53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Terrell Hicks

Feb 21, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We strive to make sure all our customers feel heard and respected, even on our days off. We appreciate your feedback and look forward to serving you again in the future.

February 19, 2024

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Got my tire fixed and back on the road in no time! The entire team was very professional and organized! Great overall experience! Don't go anywhere else! More

by doutlaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team and that we were able to get you back on the road quickly. We appreciate your recommendation and look forward to serving you again in the future.

January 23, 2024

Dealership Rating
Employee Rating

Jermaine was very cordial professional and respectful. He was very patient with my mom to ensure she got the best deal. I plan to purchase another vehicle from this same dealership to purchase a vehicle f More

by subersylvester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremain Williams

Jan 24, 2024

Jim Hudson Ford responded

Your exceptional review genuinely thrills us! Learning about your experience with Jermaine and our team brings immense joy. If you ever need anything, please feel free to reach out without hesitation.

January 17, 2024

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Employee Rating

Bought a car from Jim Hudson Ford and had to have it towed back to the dealership the next day. They car was 3 years old and had 25,000 miles on it. They are unable to diagnose the issue and six months More

by lemon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2024

Jim Hudson Ford responded

We sincerely apologize for the inconvenience and frustration you have experienced with your recent car purchase from Jim Hudson Ford. Your satisfaction is of the utmost importance to us, and we deeply regret that your vehicle has not met the expected standards of reliability. We understand the challenges you've faced with the ongoing issue and the difficulty it has caused you. To investigate this matter further, please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

January 15, 2024

Dealership Rating
Employee Rating

I had a pleasant experience making my purchase from Jim Hudson Ford. The staff was kind and did not pressure me at all. The only issues I have with my experience were with the vehicle itself. The photos on More

by zodiacdre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ayvia Johnson

Jan 16, 2024

Jim Hudson Ford responded

We sincerely appreciate you taking the time to provide feedback on your recent experience at Jim Hudson Ford. Your kind words about our staff and recognition of an overall pleasant experience are greatly valued. However, we are genuinely sorry if there were any inconveniences or frustrations during your visit. To discuss your feedback further and address any specific concerns, please feel free to reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

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