Steve Rittter | Page 3
Service Writer
Ourisman Chrysler Dodge Jeep RAM
12430 Auto Drive
Clarksville, MD 21029
76 Reviews
Write a Review76 Reviews of Steve Rittter
February 26, 2021
After moving to the area, this was our first time at this dealership. Everyone was incredibly pleasant and helpful, and took the time to answer any questions we had. I cannot state enough how nice everyone w dealership. Everyone was incredibly pleasant and helpful, and took the time to answer any questions we had. I cannot state enough how nice everyone was, and how much of a change this was from our previous dealership. We are so happy to be able to use Ourisman for our Jeep's needs and will be coming here from now on. More
Other Employees Tagged: The two ladies at the service department cashiers office. Sorry, didn't catch their names.
January 14, 2021
Steve Ritter is experienced, professional, knowledgeable, and efficient. I was in and out quickly. An outstanding experience. The whole team in Clarksville is like family. and efficient. I was in and out quickly. An outstanding experience. The whole team in Clarksville is like family. More
Other Employees Tagged: Jeff Borakove, Jason Kerr
October 23, 2020
Never dissappointed always a great experience! Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have the Professional, Friendly, Honest top Quality service! Great Value and I am always confident I made the Best Choice in where to Buy my Cars and Have them Serviced! Service is Key! More
Other Employees Tagged: Dwayne Bridget , Mike Catron, Matt Strine, John Erbe, Moe Qureshey
October 22, 2020
My advisor was Steve Ritter and he provided great service. Steve was professional, courteous and easy to talk to. I’m happy that Ourisman is near where I live and convenient but most importantly that service. Steve was professional, courteous and easy to talk to. I’m happy that Ourisman is near where I live and convenient but most importantly that they provide excellent care for my vehicle. I’d easily recommend Ourisman to friends and family. More
October 13, 2020
Fantastic service as usual. We had an oil change performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Than performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Thank you!! More
Other Employees Tagged: Dwayne Bridget, Mike McFadden, Joey Catron, Leonie Null , Mike Catron
October 12, 2020
I took my 2018 ram truck for 16,000 service and everything was not completed. Actuator did not get checked. No hurry in going back. tires did not get rotated. everything was not completed. Actuator did not get checked. No hurry in going back. tires did not get rotated. More
Other Employees Tagged: Steve Ritter
October 04, 2020
Purchased 4 tires (buy 3 get 4th for a $1) and Mr. Steve Ritter was my service manager/associate. Entire process went smoothly and took less than two hours for appt. I also use the Ourisman Express Lane f Ritter was my service manager/associate. Entire process went smoothly and took less than two hours for appt. I also use the Ourisman Express Lane for my 2017 Wrangler. Highly recommend Steve and service team. Great performance at a solid price. More
September 19, 2020
Great customer service. Eager to help diagnose and repair my vehicle, getting me back on the road. Clean rentals and if available, a lifted jeep rubicon, with nice bells and whistles. my vehicle, getting me back on the road. Clean rentals and if available, a lifted jeep rubicon, with nice bells and whistles. More
September 15, 2020
Contacted Service Mgr. John and Service Tech Steve regarding a Warranty Issue with my Charger They were on it immediately, kept updated throughout process Cannot say enough great things about this D regarding a Warranty Issue with my Charger They were on it immediately, kept updated throughout process Cannot say enough great things about this Dealership More
Other Employees Tagged: Service Manager John