Steve Pion | Page 4

Steve took all the thinking out of buying a new car. He made the process fast, easy, laid back, with zero pressure. He helped us find EXACTLY what we were looking for and then some. Steve was always availa made the process fast, easy, laid back, with zero pressure. He helped us find EXACTLY what we were looking for and then some. Steve was always available to help with our questions. He really took a lot of time to show us just what we were getting and talk through our options. Don't waste any more time, just buy your next car with Steve. More

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We always have a great experience at Jim Wynn! Steve is friendly, accommodating, knowledgeable, and keeps in contact. We have been buying and leasing cars here for a decade and always enjoy the process and friendly, accommodating, knowledgeable, and keeps in contact. We have been buying and leasing cars here for a decade and always enjoy the process and leave with a beautiful car. Both Steve and Rob are great listeners and do a fantastic job making things work for us. More

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The car buying experience at Wynn Volkswagen was great from the moment I walked through the door. The staff was friendly and helpful in every way, I felt that the salesperson and the finance manager were from the moment I walked through the door. The staff was friendly and helpful in every way, I felt that the salesperson and the finance manager were both very professional, honest and helpful. Things moved at the right pace every step of the way and I’m very happy with my purchase. I would highly recommend this dealership to others looking for a pre-owned or used car. If I ever decide to buy new, I would certainly consider returning to one of the Wynn dealerships. More

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We have been in urgent shopping for a car, and due to good reviews decided to visit Jim Wynn dealership. Steve not only help us choose and test our new car, he stayed after hours to finalize the deal and good reviews decided to visit Jim Wynn dealership. Steve not only help us choose and test our new car, he stayed after hours to finalize the deal and ensure that we would be capable pick our car in the shortest term. He was courteous and knowledgeable. More

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Horrible experience. Called a month before a lease termination date looking for an Atlas. Worked with salesmen who urged me to put down a $1,000 deposit to secure a vehicle we wanted (specs, color com termination date looking for an Atlas. Worked with salesmen who urged me to put down a $1,000 deposit to secure a vehicle we wanted (specs, color combo etc...). Provided the deposit 3.5 weeks before month end with the promise of knowing if they could secure a car within a week. I was told a few days later a car was "secured", just waiting on ETA information. I checked back in every few days to see where things stood and as a gentle reminder of my timing (I have three kids, all under age 5, and we were losing our only family car). Responses to my messages were sometimes nonexistent or a few days delayed, at best, and when I did hear back I heard "secured your car", "is at port", "on train headed our way", "will be here the week of the 21st." Once I was assured it was coming, I made arrangements with my current car dealer to sell my car out of my lease to realize some equity value, which needed to be done by month end. After ignoring multiple messages, salesman calls me four days before the end of the month and says "oh darn, bad news -- the car was sold by another dealer." WHATTT?? It was never mentioned that this was a possibility. In fact, no one ever told me it had to go through another dealer first. "Murphy's Law" -- he says. Not so much as an apology until prompted. This left my family with no car in three days. So what to do? Escalated to the GM, who basically said "sorry, my hands are tied. I can offer you another car in 30 days, but oh btw, I can't give you the same financing incentive or cover any costs incurred in finding new car or passing on sale offer from current dealer." Unhelpful. GM offered to help me find a replacement car 2+ HOURS AWAY. Also not helpful. To say I was misled is an understatement. Dealership offered no creative solutions to get this remedied, and instead left a family of five -- with three small children -- with ZERO options other than spending MORE money and driving MULTIPLE hours to MAYBE find a suitable replacement vehicle. What is the point of a deposit if this can happen? And if this can happen, why wasn't this possibility previewed so I could make an informed decision? If I had looked elsewhere, I lose my deposit...what a crock. Very disappointing experience, to say the least. Proceed with caution here, and absolutely never put down a deposit unless the car is on the lot. Have never encountered anything more unprofessional than what transpired the last few days. More

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Rob and Steve as well as Justin in service are always looking out fir my best interest! Would recommend them highly .. love working with them All looking out fir my best interest! Would recommend them highly .. love working with them All More

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Working with Steve made the car buying process so smooth and easy. Steve is very knowledgeable and answered all my questions. He really took the time to sit down and explain all my cars features, inside and and easy. Steve is very knowledgeable and answered all my questions. He really took the time to sit down and explain all my cars features, inside and out. We highly recommend him! Thanks Steve! More

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Happy customer, our purchase experience was quick and easy. Steven P was, is, prompt with response and answers. Our car is exactly what we wanted. Strongly recommend this dealership and VW! easy. Steven P was, is, prompt with response and answers. Our car is exactly what we wanted. Strongly recommend this dealership and VW! More

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Steve was super helpful and knowledgeable. He he facilitated a really laid back, friendly, and positive experience. My purchasing process could not have been simpler. Happy! facilitated a really laid back, friendly, and positive experience. My purchasing process could not have been simpler. Happy! More

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Laid back, relaxed easy going buying process from Steve. No high pressure like other places. Great deal on my trade in. No added fees or extra packages like other dealerships. Excellent experience. No high pressure like other places. Great deal on my trade in. No added fees or extra packages like other dealerships. Excellent experience. More

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