Steve Knolle | Page 2

Our salesperson was patient and professional. The dealership is making the effort to provide a spare tire for the car we bought which was important to us. The dealership is making the effort to provide a spare tire for the car we bought which was important to us. More

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Both Steve (General Manager) and Randy Silver (Salesman) were extremely helpful in assisting me in choosing a Subaru Forester for my daughter. The price and the entire process was amazing. Steve is a hands were extremely helpful in assisting me in choosing a Subaru Forester for my daughter. The price and the entire process was amazing. Steve is a hands on manager and Randy is efficient, reliable, and customer friendly. I highly recommend this dealershiip when choosing a Subary Vehicle More

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Very knowledgeable and was great to work with! Took the time to explain everything to us. He made the whole car buying experience great. Took the time to explain everything to us. He made the whole car buying experience great. More

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Everyone I had contact with was very helpful and easy to work with Especially Moussa Serlife work with Especially Moussa Serlife More

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I had the pleasure of working with May Farris for the purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was lik purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was like the first time for me buying a car. However, she made me comfortable with the experience! I highly recommend May when purchasing your car at Heritage Subaru Catonsville! She made sure I was well taken care of from start to finish! As for the dealership, Steve Knolle and May made sure a couple of concerns I had with my preowned Subaru were addressed to my satisfaction. They were both determined to ensure that I was 100% satisfied before I left the dealership! More

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I reached out to Heritage Catonsville after a bad attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my buying experience very positive. No pressure, no hidden costs. Took time to walk through inventory and identify vehicles that matched my goals. Car I was interested in was ready and waiting for me. Highly impressed with level of customer service. Definitely recommend this dealership. More

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I've purchased 5 Subarus from this dealership beginning about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting wit about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting with special requests. I always recommend Heritage and May Ferris Coaxum when anyone comments on my vehicle. More

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Frederick James was extremely helpful and patient as I took my time deciding which car to purchase. He was very knowledgeable about the cars and a pleasure to deal with.Also, Kevin, one of the managers, p took my time deciding which car to purchase. He was very knowledgeable about the cars and a pleasure to deal with.Also, Kevin, one of the managers, provided additional information regarding price points and ultimately a deal I couldn’t turn down. Subaru Heritage gets my business and my thanks. More

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