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Steve Alesse

Overview Reviews (21) Inventory (148)

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Steve Alesse

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Steve Alesse | Page 2

General Manager

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.5

21 Reviews

Overview Reviews (21) Inventory (148)

Dealership Experience

11 yrs, 3 mos

4.5

21 Reviews

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21 Reviews of Steve Alesse

December 01, 2023

Dealership Rating

Employee Rating

Great job on my car great mechanics especially scott and Dylan .. everyone is very friendly… and Dylan .. everyone is very friendly… More

by SERIOUS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Scenna, Mike "Marty" Martyniak, Steve Stempien, Pedro Luna, Jon Roman, Blaine Marren , Steven Alterio

Helpful 0

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Dec 04, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. - Steve Alesse, General Manager

November 30, 2023

Dealership Rating

Employee Rating

This is my second colorado from Lannon Lowell. I've had good experiences each time. Pedro has been excellent. I've had good experiences each time. Pedro has been excellent. More

by BOB-DOYLE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Stempien, Pedro Luna

Helpful 0

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Dec 01, 2023 -

Nucar Chevrolet of Lowell responded

Bob, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

November 28, 2023

Dealership Rating

Employee Rating

I bought many cars over the years and the interaction all the way through the sale was outstanding. No surprised and they delivered exactly what they said. the way through the sale was outstanding. No surprised and they delivered exactly what they said. More

by ED_DEVITO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Scenna, Mike "Marty" Martyniak, Blake Nunn, Pedro Luna, Jamal Antongeorgee, Jon Roman, Blaine Marren , Steven Alterio, Chris Heath

Helpful 0

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Nov 29, 2023 -

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Steve Alesse, General Manager

November 15, 2023

Dealership Rating

Employee Rating

They will do the bare minimum and have no interest or knowledge about electric vehicles. knowledge about electric vehicles. More

by MIKE@MIKERUSHTON.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 1

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Nov 17, 2023 -

Nucar Chevrolet of Lowell responded

I am very interested in getting some additional feedback if I could. We are committed to offering our electric vehicle customers a great service experience, and ongoing input and training is an important part of that process. Any insight to your dissatisfaction with your experience with us would be greatly appreciated. Steve Alesse, General Manager

November 08, 2023

Dealership Rating

Employee Rating

Great crew and friendly service from everyone involved in the buying process Pedro is the best the buying process Pedro is the best More

by WINGSDT57

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pedro Luna

Helpful 0

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Nov 09, 2023 -

Nucar Chevrolet of Lowell responded

I loved reading this review! Happy customers are our aim, and it appears Pedro really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. - Steve Alesse, General Manager

October 20, 2023

Dealership Rating

Employee Rating

They are always very accommodating to me and try to give me the best deal possible. The sales team is couteous and helpful me the best deal possible. The sales team is couteous and helpful More

by NI22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Pedro Luna

Helpful 0

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Oct 23, 2023 -

Nucar Chevrolet of Lowell responded

First and foremost thank you so much for leaving this fantastic review! At Nucar Lannan Chevrolet of Lowell, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! - Steve Alesse, General Manager

October 15, 2023

Dealership Rating

Employee Rating

Repair was completed quickly. Jim and Joe from the service department were courteous and upfront. Jim and Joe from the service department were courteous and upfront. More

by Customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blaine Marren , Joe. Jim

Helpful 0

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Oct 17, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. - Steve Alesse, General Manager

October 14, 2023

Dealership Rating

Employee Rating

Always have been happy with the service and the service people I come in contact with, if I trade my 20.15 Silverado in I will come here first. Truck is in mint condition but at 50,000 it’s time to change. people I come in contact with, if I trade my 20.15 Silverado in I will come here first. Truck is in mint condition but at 50,000 it’s time to change. More

by DUGGANTOM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 17, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. - Steve Alesse, General Manager

October 13, 2023

Dealership Rating

Employee Rating

This is my 2nd vehicle from Pedro and he made the whole process extremely easy and even faster the 2nd time around. I will definitely be returning in the future for my next lease process extremely easy and even faster the 2nd time around. I will definitely be returning in the future for my next lease More

by Shayla Potter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Scenna, Mike "Marty" Martyniak, Steve Stempien, Pedro Luna

Helpful 0

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Oct 16, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for leaving us this great review, Shayla. I am very happy to hear that Pedro could provide you with a second vehicle leasing experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Steve Alesse, General Manager

October 02, 2023

Dealership Rating

Employee Rating

The staff was extremely attentive to my time frame for delivery and remained open for me to process my purchase. delivery and remained open for me to process my purchase. More

by RJDIBIASE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blaine Marren

Helpful 0

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Oct 05, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - Steve Alesse, General Manager

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