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Pedro Luna

Overview Reviews (37) Inventory (162)

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Pedro Luna

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Pedro Luna

Sales & Leasing Consultant

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

As a top performer and a proud recipient of the General Motors Mark Of Excellence Award, I am deeply committed to delivering unparalleled service and expertise in the automotive industry. My passion lies in helping clients discover the perfect vehicle that aligns their needs and desires, all while ensuring a pleasurable and smooth experience. With a track record of excellence, I am dedicated to making the car-buying journey not just a transaction, but a memorable and enjoyable adventure for every client I serve.

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5.0

37 Reviews

Overview Reviews (37) Inventory (162)

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Specialties & Trainings

3x Mark of Excellence Award Winner

5.0

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Pedro Luna

April 02, 2024

Dealership Rating

Employee Rating

Great car buying experience from start to finish. Pedro was fantastic to work with and was very informative and patient throughout the entire process. Pedro was fantastic to work with and was very informative and patient throughout the entire process. More

by psallet

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pedro was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - Steve Alesse, General Manager

February 22, 2024

Dealership Rating

Employee Rating

It was a great experience with Pedro. He is very knowledgeable and provided excellent customer service while displaying an easy going attitude. He is the professional you can trust! De He is very knowledgeable and provided excellent customer service while displaying an easy going attitude. He is the professional you can trust! Definitely should be a sales manager! The finance guy also did an great job! Even found me a lower rate! Both runners bringing the car down were early and ready to go. This dealership and its team were awesome. Thank you More

by ericmbillings

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Eric. - Steve Alesse, General Manager

February 21, 2024

Dealership Rating

Employee Rating

Pedro the sales person was very professional. He was articulate in dealing with me. I appreciated his professionalism! He was thorough in explaining everything about the car. Pedro is the kind of He was articulate in dealing with me. I appreciated his professionalism! He was thorough in explaining everything about the car. Pedro is the kind of sales person that every dealership should have. I would definitely recommend Nucar of Lowell to anyone looking for a car. More

by marcy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baker

Helpful 0

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Feb 23, 2024 -

Nucar Chevrolet of Lowell responded

Marcy, we are truly grateful for this awesome review! We are thrilled that Pedro was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. - Steve Alesse, General Manager

February 20, 2024

Dealership Rating

Employee Rating

Knowledgeable, professional and super friendly staff from start to finish. The most enjoyable and stress free car buying experience we’ve ever had! Will definitely be a return customer!! start to finish. The most enjoyable and stress free car buying experience we’ve ever had! Will definitely be a return customer!! More

by J.D

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Scenna

Helpful 0

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Feb 22, 2024 -

Nucar Chevrolet of Lowell responded

J.D, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

February 16, 2024

Dealership Rating

Employee Rating

Just all around nice place to purchase a vehicle. If I could have Pedro as a salesman for the rest of the vehicles I purchase I would be a lucky guy. If I could have Pedro as a salesman for the rest of the vehicles I purchase I would be a lucky guy. More

by Bsnipesjr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - Steve Alesse, General Manager

February 16, 2024

Dealership Rating

Employee Rating

Pedro made getting a new car the easiest thing ever! ! And he chose me the best car! I love it!! I’m going to recommend getting a new car here to everyone I know!! ! And he chose me the best car! I love it!! I’m going to recommend getting a new car here to everyone I know!! More

by Shyanaluna

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! - Steve Alesse, General Manager

January 22, 2024

Dealership Rating

Employee Rating

When I found the car I wanted at another dealership, they got it for me got it for me More

by KAYDEN1022

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mason

Helpful 0

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Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Kayden! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - Steve Alesse, General Manager

January 19, 2024

Dealership Rating

Employee Rating

Great experience Pedro makes it super easy. This is my 2nd car purchased here and I’ll be back for my 3rd This is my 2nd car purchased here and I’ll be back for my 3rd More

by Angelo P

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Alesse, Anthony Scenna, Mike "Marty" Martyniak, Steve Stempien

Helpful 0

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Jan 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for leaving us this great review, Angelo. I am very happy to hear that Pedro could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Steve Alesse, General Manager

January 19, 2024

Dealership Rating

Employee Rating

They went out of their way to get me the color and price I wanted. I wanted. More

by KAYDEN1022

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike "Marty" Martyniak

Helpful 0

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Jan 22, 2024 -

Nucar Chevrolet of Lowell responded

Kayden, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know our team went above and beyond to help you find the vehicle that you were looking for. If you have any additional comments and/or questions, please feel free to contact us directly! - Steve Alesse, General Manager

January 17, 2024

Dealership Rating

Employee Rating

You have a building full of nice employees. Recently purchased two cars from you and your people had a lot to do with it Recently purchased two cars from you and your people had a lot to do with it More

by TABRAHAMSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Heath

Helpful 0

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Jan 20, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

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