Stephanie Segovia
Stephanie Segovia at Mercedes-Benz of Coral Gables
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Stephanie Segovia | Page 2

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
86 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

Languages Spoken

English English

Spanish Spanish

5.0

86 Reviews

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86 Reviews of Stephanie Segovia

December 10, 2022

Dealership Rating
Employee Rating

My customer service agent Stephanie always takes great care of my vehicle. Her attention to detail is implacable, patience and ability to under and listen to the concern. I’ve been a Mercedes client for More

by Gary Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 30, 2022

Dealership Rating
Employee Rating

Very good service but price too get spare Key outrageously expensive! Must be more reasonable. More

by Johnnysmithies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your review. We will share your comments with the team. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 22, 2022

Dealership Rating
Employee Rating

Stephanie. So many amazing words can be said about how incredible she is. She did the best she knows how and treats every client with the upmost respect. A hear More

by Jonathanpelletier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2022

Mercedes-Benz of Coral Gables responded

Jonathan, Thank you for taking the time to share your feedback with us. Stephanie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 19, 2022

Dealership Rating
Employee Rating

Excellent customer service! ! Thank you Stephanie Segovia for always going above and beyond! Great experience with the Body Shop! Thank you to Alan Lara and Maria for keeping More

by sserrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Lara and Maria

Aug 21, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Stephanie, Alan, Maria, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 22, 2022

Dealership Rating
Employee Rating

Great environment, and representatives are ready to assist with any concerns. I can't think of a better place to service my vehicle. More

by jsain014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 25, 2022

Dealership Rating
Employee Rating

Excellent service, Alberto Reyes assisted me with open arms and was able to get rid of all the problems that we had on the G-Wagon. I will certainly recommend Alberto Ryes and Mercedes Benz Coral Gables. More

by Andry Billu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Ruiz , Alberto Reyes

Apr 26, 2022

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 03, 2022

Dealership Rating
Employee Rating

Stephanie Is great. Great, very courteous, friendly and very professional. Knowledgeable and clearly took care of all our needs. More

by Fiesta70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2022

Mercedes-Benz of Coral Gables responded

It's great to hear that Stephanie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 14, 2022

Dealership Rating
Employee Rating

They provided excellent service in a timely and efficient manner with a friendly and gracious demeanor. More

by Gorsonm
Recommend Dealer
Yes
Feb 15, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 01, 2022

Dealership Rating
Employee Rating

Service was exceptional from beginning to end; great team. Stephanie was great as usual in solving my problem, and expediting the process; she never fails in providing excellent customer service. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2022

Mercedes-Benz of Coral Gables responded

Ed, Thank you for your business and this review. We're happy to hear Stephanie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2022

Dealership Rating
Employee Rating

Flawless as always ! Stephanie Segovia la mejor . She Flawless as always ! Stephanie Segovia la mejor . She should be a manager ! She cares a lot about the customer. She goes way beyond her work of duty. More

by Evelasq07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 20, 2022

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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