Stephanie Segovia
Stephanie Segovia at Mercedes-Benz of Coral Gables
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Stephanie Segovia

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
86 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

Languages Spoken

English English

Spanish Spanish

5.0

86 Reviews

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86 Reviews of Stephanie Segovia

April 24, 2024

Dealership Rating
Employee Rating

The staff is always very welcoming. The dealership is kept very clean and accommodating. Service team does an excellent job. More

by Francesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 11, 2024

Dealership Rating
Employee Rating

I had an excellent experience. Peter was patient ,gave great advice and all in all was a pleasure to do business with... More

by moose9382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar

January 30, 2024

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Employee Rating

Stephanie Segovia has always delivered exceptional service. Her professionalism and friendliness is wonderful. We are always very happy with the quality and level of service we receive with Stephanie. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Stephanie delivered such a great experience! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

January 12, 2024

Dealership Rating
Employee Rating

I would like to honor, Mr. Jose Cruz On helping me, I was upset I was stranded on the side of the road and he brought me directly to the dealership and helped me not have to wa More

by monique
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 12, 2024

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

September 02, 2023

Dealership Rating
Employee Rating

Service experience was great! Dropped off car and was taken home by Alto and picked up again once I was notified that my car was ready. By having the car service I didn't have to More

by lilyu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 24, 2023

Dealership Rating
Employee Rating

Excellent service and friendliness of support personnel. My car was finished when they said it would be. More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 09, 2023

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Exceptionally customer center and the levels of professionalism is exceptional as well. Stephane is the testing I trust this Mercedes dealership out of my 23years of driving a Mercedes. More

by Rev Dr AD Coley+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 02, 2023

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Employee Rating

The host was the best, but everething was excellent. I’m very satisfied. Fast an high quality. More

by Cosimo Angelini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Toro, Henry Llanos

Jul 03, 2023

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 12, 2023

Dealership Rating
Employee Rating

The service started off not too good, but after meeting Stephanie Segovia things changed drastically. She was very knowledgeable and very attentive. She keep updating me daily on the progress of my car. More

by BEBEOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leandro Guidi

Jun 13, 2023

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Stephanie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 13, 2023

Dealership Rating
Employee Rating

My service rep Stephanie Segovia was OUTSTANDING and because of her service I will only trust Mercedes-Benz of Coral Gables. She is the example of true PROFESSIONALISM. Thank you Stephanie More

by dmw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Stephanie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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