35 Reviews
Write a Review35 Reviews of Stephanie Culver
April 01, 2016
Great salesmen no pressure Subaru Bob gave us great service thoroughly explaining and answering all of our questions. The color we wanted was not available on the lot but one wa Subaru Bob gave us great service thoroughly explaining and answering all of our questions. The color we wanted was not available on the lot but one was found that had the options that we wanted except one and that is being added at no cost. Mike and Stephanie provided additional services to us in a very professional manner and we appreciate that. More
Other Employees Tagged: Bob "Subaru Bob" Cichocki, Mike Lubanski
April 01, 2016
It was a pleasure Stephanie was a delight to deal with. My experience was awesome. Great customer service and everything went smoothly. They did not have the Subaru For Stephanie was a delight to deal with. My experience was awesome. Great customer service and everything went smoothly. They did not have the Subaru Forester Touring with all the features I wanted in stock, but Stephanie arranged for one to be driven there from close by within 2 business days. I was given a tutorial on all the features that the car has and she was very thorough. More
Other Employees Tagged: Mike Lubanski
March 16, 2016
Best Salesperson Stephanie Culver is the best salesperson I have dealt with in 50 years of car buying. She excels in every facet of her profession. I have bought 3 O Stephanie Culver is the best salesperson I have dealt with in 50 years of car buying. She excels in every facet of her profession. I have bought 3 Outbacks from another dealer but the way she handled the purchase of my new 2016 Outback made the other dealers I have experienced look like amateurs. Troncalli is outstanding in every area. I am already planning to buy a second Outback from them when the 2020 model comes out. More
Other Employees Tagged: Mike Lubanski, Michael Stewart
February 23, 2016
Very Satisfied Contacted Stephanie because of the many positive internet reviews. I agree with all the rest...she is not only very professional and knowledgeable b Contacted Stephanie because of the many positive internet reviews. I agree with all the rest...she is not only very professional and knowledgeable but a pleasant person as well. I ended up purchasing a few more options than originally anticipated, and credit goes to her for her ability to thoroughly explain all that is available on the Outback. Thanks for a great buying experience Stephanie! More
February 13, 2016
Excellence in Sales The reason your dealership gets the highest possible rating: two words: Stephanie Culver. Seriously, I have purchased many cars over the year, bu The reason your dealership gets the highest possible rating: two words: Stephanie Culver. Seriously, I have purchased many cars over the year, but I have never dealt with such a professional, kind and knowledgeable sales person. Thank you, Stephanie! More
January 01, 2016
Stephanie Culver, not your typical car salesperson Stephanie Culver was a pleasure to work with. She was straight forward and honest. I told her what I wanted and she got me the best price and best tra Stephanie Culver was a pleasure to work with. She was straight forward and honest. I told her what I wanted and she got me the best price and best trade in value for all of the Subaru dealerships in the area that I checked. She was very responsive, polite and just plain easy to deal with, not a typical car buying drama.Stephanie is a true asset to Troncolli and I would recommend anyone looking for a Subaru to deal with Stephanie. Troncolli is lucky to have her. More
November 11, 2015
Just buy a Subaru.....from Troncalli I needed a new car. Not just any car as I'm in sales and it's my mobile office. I'd heard great things from a relative about the Subaru Forester. I I needed a new car. Not just any car as I'm in sales and it's my mobile office. I'd heard great things from a relative about the Subaru Forester. I was thrilled to see Troncalli was in Cumming as it was not a far drive. Stephanie Culver, the sales associate, was amazing from the get go. She was kind, informative, accessible and very knowledgeable. I test drove the car and then spent the next 6 weeks test driving anything comparable. Nothing out there competed with the Forester. I made a commitment to Stephanie that if I chose the Subaru that I would buy it from her. 6 weeks later, I did just that. It was the best decision I made. Troncalli is fortunate to have Stephanie as a sales representative for anyone looking for a Subaru. The Subaru Forester sells itself. Stephanie sold it to me. I was more impressed with her and my own experience of being in sales for 20 years. Michael Lubanski will seal the deal with all the paperwork needed. Michael knows his stuff. He is confident and makes things happen. Dealerships need to make note. Having a great product is one thing, having great representatives for the dealership makes it a done deal. By the way, Conrad and the service department couldn't be nicer or more knowledgeable either. Run, don't walk to Troncalli Subaru. I LOVE my new car!!! More
Other Employees Tagged: Mike Lubanski, Conrad Macarthur
November 02, 2015
Easy, comfortable, very satisfying After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some informatio After contacting two other Subaru Dealerships, I reached out to Troncalli Subaru. Stephanie Culver answered my inquiry. She included some information regarding the type of vehicle I was looking for. I called her and asked more questions. She did some research on locating more vehicles, explaining that ordering a car can be just as easy and discounted as a lot purchase. We texted back and forth several times and then I made an appointment. She was so gracious and easy to work with. The manager was accessible and very helpful. The numbers guy was easy to talk with. All of them treated me we respect, friendliness and were very knowledgeable about their products. I walked out with a car-- and that is something I don't do every decade! More
Other Employees Tagged: Michael Barlow , Mike Lubanski
October 02, 2015
Stephanie is the best, forget the rest We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to ha We had thought about a replacement for my wife's 2008 Acura TL for some time. It had been a great car, but it had 170,000 miles and I wanted her to have something newer, safe and reliable. We had rented a Subaru while visiting Yellow Stone National Park and my wife liked everything about it. Sooo.... Test driving an Outback is a challenge. Nobody has them. We found a dealer with a 2015 (we bought the 2016) and my wife was sold. We went to dealers in Augusta, Atlanta , Macon and Decatur and were contacted by Stephanie with Troncalli via email. We did that aggravating dealership thing (let me talk to my Manager) with the other dealers . I wanted a drive out price. Stephanie was the only one who gave me a drive out price price without me asking and gave me a line by line accounting of the fees/taxes. Stephanie had the best price on the Outback, the best trade in price, and made this as easy as this could be. What more do you want? SE More
Other Employees Tagged: Michael Barlow
September 28, 2015
stephanie is great Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked Great upfront price and Stephanie the saleswoman was super. On my first visit M Lubanski was rude when I tried to negotiate the price ...so I looked at other places, but no one came close to matching the price, and Stephanie was that good... so I came back. I love my new crosstrek! More
Other Employees Tagged: Michael Barlow , Mike Lubanski