Spencer Ramos
Spencer Ramos at San Antonio Dodge Chrysler Jeep Ram
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Spencer Ramos | Page 2

Used Car Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.6
229 Reviews

When not at work, my family and I love to go to Medina Lake for fishing, camping and, of course, BBQ. If you haven't tried my BBQ ribs, you haven't lived. And my bone-in Ribeye will make you want to slap yo mama! Clearly, I love to cook, especially for my family. Our house is a Spurs house, period!

Dealership Experience

6 yrs

Specialties & Trainings

Chrysler Certified Consumer Advocate

4.6

229 Reviews

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229 Reviews of Spencer Ramos

January 18, 2024

Dealership Rating
Employee Rating

The advertised price of the car dropped prior to my purchase and the dealer wouldn't honor the advertised price and issue a credit when I asked. They didn't even have the professional courtesy to resp More

by jmarceau2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 22, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

November 18, 2023

Dealership Rating
Employee Rating

Goes above and beyond for customers. Easy to work with. Very friendly and patient. Would recommend More

by Xmattburdickx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 16, 2023

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Employee Rating

Great service! They found me my dream car that I wanted and worked with the price that was right for me. More

by consuelomarentes97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Scott Williams

Nov 16, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. Congratulations on the purchase of your dream car! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 10, 2023

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Employee Rating

It was a great experience the staff and sells time was very helpful and professional we will be going to yall again. More

by clintnt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia, Celeste Vazquez

Nov 11, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 19, 2023

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Employee Rating

The salesman didn’t seem have the right answers for me on a few things in the vehicle I wanted to purchase More

by Renerivas87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Flores, Rafael Garcia

Oct 20, 2023

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 11, 2023

Dealership Rating
Employee Rating

Horrible customer service, once the car is sold they don’t care. Very little knowledge when they are doing their jobs. Pretty ridiculous that they let such lazy people with no customer service skills ac More

by Jmgalvanjr7
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Saechelle Lugo , Christopher Carter, Katerina Sauceda

Oct 15, 2023

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 07, 2023

Dealership Rating
Employee Rating

The service was great, we got my wife into her first Jeep! The ride is smooth, comes with alot of perks, and the Jeep community. More

by Marcos Araujo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Griego , Rafael Garcia

Oct 08, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 19, 2023

Dealership Rating
Employee Rating

Very nice people, they were very helpful in the whole process of getting my vehicle, they really know about the brand and they guide you until the very end More

by CARDONAJULIAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Houston , Rafael Garcia

Sep 20, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Julian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 12, 2023

Dealership Rating
Employee Rating

They were helpful in setting me up in purchasing a vehicle within my budget. When I had a problem they went out of their way to help solve it. More

by Susanosatx
Recommend Dealer
Yes

Other Employees Tagged: Amador Juarez , Rafael Garcia

Sep 13, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Here at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 08, 2023

Dealership Rating
Employee Rating

The vehicle purchased was used and sold without warranty. I was charged a vehicle service fee and was told that it was for all of the services done to the vehicle. Strange how there was no windshield wiper f More

by cuevassandra14
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rafael Garcia

Sep 13, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

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