Saechelle Lugo
Saechelle Lugo at San Antonio Dodge Chrysler Jeep Ram
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Saechelle Lugo

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.9
157 Reviews

When not working, I love spending time with my son (when he isn't pretending like I don't exist), and my baby Maltese, Romeo. I also spend time at the gym, because, heyyy! When I have the time, we love to travel home to Puerto Rico, or states where we have family like Massachusetts, New York, and Chicago.

Dealership Experience

5 yrs, 10 mos

Specialties & Trainings

Chrysler Certified Consumer Advocate

4.9

157 Reviews

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157 Reviews of Saechelle Lugo

January 28, 2024

Dealership Rating
Employee Rating

I've purchased 4 four vehicles, and will return again, also have recommended people. Good Next question More

by GREENCARL61
Recommend Dealer
Yes

Other Employees Tagged: Saechelle Lugo

Jan 29, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 18, 2024

Dealership Rating
Employee Rating

They were very helpful and attentive to my needs and wants as they relate to the specific vehicle I wanted and the budget I had. More

by rsalinasjr22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 28, 2023

Dealership Rating
Employee Rating

Seamless transaction once we agreed on the trade & sale price. Would recommend to anyone searching for a vehicle. More

by MR
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo, Latzu Lara , Marlow Castro, Elizabeth Cecena-Ruiz, Andre Dubois, Tony Flores, Christopher Trevino, Waddell in Service!!

Nov 28, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 21, 2023

Dealership Rating
Employee Rating

Saechelle and Chris were awesome. They worked hard to get me into my new Wrangler. Finance was ok. He seemed frustrated when I didn't agree to the first stated payment. He must have f More

by Raustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia, Christopher Trevino, Rafael Garcia

Nov 23, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Here at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Wrangler! We appreciate your review! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 11, 2023

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Employee Rating

Horrible customer service, once the car is sold they don’t care. Very little knowledge when they are doing their jobs. Pretty ridiculous that they let such lazy people with no customer service skills ac More

by Jmgalvanjr7
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Spencer Ramos , Christopher Carter, Katerina Sauceda

Oct 15, 2023

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 07, 2023

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Employee Rating

Best experience I have ever had buying a vehicle. Everyone was kind and courteous. The process was quick and efficient More

by annbrooks75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh, Dennis Erazo

Oct 08, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 04, 2023

Dealership Rating
Employee Rating

I had the best experience purchasing my new truck. Saechelle was amazing and made the process really easy for me. I’ve already recommended this dealership to my friends and coworkers! More

by syaskoweak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia, Christopher Trevino

Oct 05, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear that Saechelle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 03, 2023

Dealership Rating
Employee Rating

The best ever I highly recommend this dealership to everyone for a new vehicle always More

by john.muro1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh , Christopher Trevino

Oct 03, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 08, 2023

Dealership Rating
Employee Rating

Saechelle was just simply the best. She took great care of us. I highly recommend her to anyone looking for a car. More

by dlmclanelaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words for Saechelle, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward yo working with you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 02, 2023

Dealership Rating
Employee Rating

Very nice dealership good very friendly and sales people are very nice to work with More

by anthonypeiffer53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Anthony, and we thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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