Sierra Mickens | Page 3

Service advisor Alex is great goes above and beyond to make sure I’m taken care of make sure I’m taken care of More

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Great service and great sales person, they are great at what they do , amazing dealership and people what they do , amazing dealership and people More

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I trust this dealership to take care of me, and Sierra is the best salesperson I have ever worked with. the best salesperson I have ever worked with. More

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Very pleasant experience with this dealership. My saleerson, Sierra Mickens, was great and very knowledgeable. Helped me find my Rav4 when they were difficult to find. I highly recommend. My saleerson, Sierra Mickens, was great and very knowledgeable. Helped me find my Rav4 when they were difficult to find. I highly recommend. More

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You have to work with Sierra! She was the most respectful, coolest, no-xx salesperson I have ever worked with in my 15 years of buying cars. From the moment we did the Facetime to She was the most respectful, coolest, no-xx salesperson I have ever worked with in my 15 years of buying cars. From the moment we did the Facetime to see the car, she was able to answer every single one of my questions and said for an eleven-year old Tundra, this was one of the cleanest ones she had ever seen. We negotiated the offer, and since I was an out-of-state buyer, she promised it would be the easiest purchase I ever completed. I bought my plane ticket. She scheduled me a LX Uber from the airport and ensured I had snacks and water upon arriving at the dealership. The process was easy, and the people were beautiful and fantastic. From Sierra to the business managers to the titling clerk, it was the easiest vehicle purchase I have ever had in my life. I will definitely travel back, even with the plane trip, and drive home as long as Sierra still works at family Toyota. More

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I purchased my latest car from this dealership and have long used them for my service needs. Their facilities are always clean and inviting, their service quick and efficient, and their sales staff ethical long used them for my service needs. Their facilities are always clean and inviting, their service quick and efficient, and their sales staff ethical. My only beef is that they attach a dealer add-on package to every new car sale. Philosophically, I am opposed to this and believe the customer should be given the options of which accessories and care packages they want to purchase. However, the package is reasonable and not filled with scammy items that inflate the price of the car by thousands of dollars. The car business has become corrupt especially since the pandemic, but I find this dealer to be significantly more ethical than others in our area and that’s why I use them. More

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We have purchased cars from Family Toyota for many years. Our salesperson Sierra has taken care of us for years. She is knowledgeable about the vehicles, honest, and kind. She is prompt and efficient. Dus Our salesperson Sierra has taken care of us for years. She is knowledgeable about the vehicles, honest, and kind. She is prompt and efficient. Dustin the general manager has always been there for us especially when we had two vehicles that needed to be replaced due to no fault accidents. He has made sure we receive the car we wanted as soon as possible. Derek our finance person makes that part of the process as painless as possible with his efficiency and knowledge They are all kind and we wouldn't go anywhere else. More

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Best experience buying a new vehicle that we have ever had!!! Sierra was awesome!!!! She was so knowledgeable and helpful, and we were very impressed with her professionalism!!! We will definitely be ba had!!! Sierra was awesome!!!! She was so knowledgeable and helpful, and we were very impressed with her professionalism!!! We will definitely be back the next time we are shopping for another vehicle:) We found the perfect vehicle we wanted online in inventory, and it had not even arrived at the dealership yet. Family Toyota went above and beyond to make sure the one we wanted was reserved for us, and we were really appreciative of that as we had been looking for the perfect one for a really long time!!! It was so worth the wait!!!! More

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great job everyone was very friendly will recommend everyone to go to u give u highest rating vey helpful everyone to go to u give u highest rating vey helpful More

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Sierra was amazing! She was extremely helpful and efficient. I will be back when I need another vehicle. She was extremely helpful and efficient. I will be back when I need another vehicle. More

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