Sid Karaca | Page 7

Sid was great. He has an easy demeanor and makes the buying process comfortable. He answered questions and listened to concerns and worked swiftly to complete all that needed to be done. buying process comfortable. He answered questions and listened to concerns and worked swiftly to complete all that needed to be done. More

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Exceptional customer service, what a wonderful experience I had purchasing my Mercedes from RBM. SID my salesman was friendly, and attentive. He worked with my down payment and made me feel like a special gu I had purchasing my Mercedes from RBM. SID my salesman was friendly, and attentive. He worked with my down payment and made me feel like a special guest. Roberto took it from there and got me approved and the best. I highly recommend RBM. Oh and did I mention they have the most beautiful cars I have ever seen. More

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I showed interest online on a car that they had on the lot and I immediately got a phone call from Sid. He asked me if I could come in that day to see the car. I drove an hour and a half to look at this s lot and I immediately got a phone call from Sid. He asked me if I could come in that day to see the car. I drove an hour and a half to look at this specific car so I was ready to purchase it on the spot. After looking at the car, I went to Sid's office and he handed me paper of all the details on the car. He didn't offer to go through anything with me. As I was asking Sid details about the car he answered all of my questions in the most condescending rude manner. For example, I asked him what specific maintenance did the dealership do to get the car certified and prepared for purchase, he responded “what does the paper say”. I'm very disappointed in this dealership. More

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We had a great experience with RBM Alpharetta. Sid Karaca was very responsive to all inquiries and information requests during my research. RBM and Sid took care of a small cosmetic issue we found prior to f was very responsive to all inquiries and information requests during my research. RBM and Sid took care of a small cosmetic issue we found prior to finalizing the deal. The turnaround time of getting the needed part was very quick. This was a great buying experience that started through a web inquiry and, overall, ranks right there with other luxury brands I have interacted with. More

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It was my first time experience through this dealership. People were very nice and the manager was great, too. Especially, the dealer, Mr. Sid was very kind, patient, knowledgeable to answer all questions I People were very nice and the manager was great, too. Especially, the dealer, Mr. Sid was very kind, patient, knowledgeable to answer all questions I had. Overall, my experience was smooth and wonderful!! More

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Sid was a very knowledgeable, responsive, and professional sales representative. He was also a very pleasant representative, who offered thorough explanations to my questions. I would highly reco professional sales representative. He was also a very pleasant representative, who offered thorough explanations to my questions. I would highly recommend Sid for an automobile purchase✅ More

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Sid and Roberta are the Best!!! This was so easy with the two of them. Ive never been in and out so fast. Tell them Natasha sent you. Thanks so much. I love you guys. Fabulous!!!! In my new car!!!! So...... two of them. Ive never been in and out so fast. Tell them Natasha sent you. Thanks so much. I love you guys. Fabulous!!!! In my new car!!!! So...... GO GET YOURS TODAY!! Thanks for waiting on me Sid. Thanks for your help Roberto. More

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SID at RBM has made our vehicle purchase seamless & it was fantastic working with him & his associates. We started our vehicle purchase online & all over phone calls. Shopping at RBM with Sid is complete was fantastic working with him & his associates. We started our vehicle purchase online & all over phone calls. Shopping at RBM with Sid is completely COVID safe. We only had to step in to get some paperwork. Everybody was wearing masks & sanitizing even the doors every now & then. More

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My mom and I inquired about a 2018 Glc... the internet salesman did not get back with me the next about the vehicles availability. We decided to go check the car out on our own. When we noticed the car wa salesman did not get back with me the next about the vehicles availability. We decided to go check the car out on our own. When we noticed the car was still on the lot... we requested the internet salesman assistance. The salesperson helping us told us that salesman was busy and that he would assist. We approached the car and I noticed the salesman didn’t hand my mom the keys. Not sure why, but one could insinuate a few things especially when he didn’t explain his actions. We test drove the car in silence. He didn’t give us any information about the car or anything. We felt we were on his time and that we were wasting his time. We left with a horrible experience... it’s rare that we run into car salesmen that don’t offer business cards or anything. We decided to Buy from Mercedes Buckhead. Not sure what their issue was... but they lost a sale because the service was HORRIBLE. More

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Fantastic process. Very simple and straight forward. No games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well games, excellent transaction. Sid was great to work with and post sales help and support was stellar as well More

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