Shelby Bishop
Shelby Bishop at Greenway Kia East
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Shelby Bishop | Page 3

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4
34 Reviews
4.4

34 Reviews

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34 Reviews of Shelby Bishop

April 09, 2024

Dealership Rating
Employee Rating

For the most part times promised for service are right on track and service is rendered as promised More

by jenit388
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Apr 09, 2024

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your service needs! We appreciate your feedback and five-star review.

April 09, 2024

Dealership Rating
Employee Rating

Kia East is always very helpful and customer service is top notch. Thank you for finding the 2 issues I was having with my car along with getting my oil changed same day . Thank you Kia! More

by jenit388
Recommend Dealer
Yes
Apr 09, 2024

Greenway Kia East responded

We're glad to know you had a positive experience at Greenway Kia East! Our team is always here to help with any issues and keep your car running smoothly. Thanks for the review, we appreciate it!

April 05, 2024

Dealership Rating
Employee Rating

Great Great will be going back for service on my vehicle when I need more work done More

by Meloz
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Apr 08, 2024

Greenway Kia East responded

We are glad to hear that our team provided excellent service. See you next time here at Greenway Kia East!

April 05, 2024

Dealership Rating
Employee Rating

This dealership has been great to work with. This is my second Kia with this dealership More

by Hkeith
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Apr 05, 2024

Greenway Kia East responded

Keith, thanks so much for the 5-star review of Greenway Kia East!

April 01, 2024

Dealership Rating
Employee Rating

The representative that scheduled my appointment was very kind and helpful. The service advisor Shelby was prompt with support and advised me of timeframe for completion. She offered to get my vehicle in ear More

by TAdams
Recommend Dealer
Yes
Apr 01, 2024

Greenway Kia East responded

We're glad to know that you found our scheduling process at Greenway Kia East simple and convenient. It's great to see Shelby was able to assist in a timely manner! Thanks for sharing your experience with us.

March 30, 2024

Dealership Rating
Employee Rating

Amazing work😊 very nice people. Very polite and did the work faster than said. Very satisfied 😊 More

by edithcrespo75
Recommend Dealer
Yes
Apr 01, 2024

Greenway Kia East responded

Edith, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

March 11, 2024

Dealership Rating
Employee Rating

Service department needs to learn how to call people back and to schedule appointments when they order parts More

by Ericchloey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2024

Greenway Kia East responded

I'm sorry to learn about your experience with our service department. We strive to keep our customers updated and informed about scheduling, so it's disappointing that we didn't meet those expectations this time around. I will share this feedback with my team and I invite you to reach out if there's anything else you'd like to discuss at this time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 06, 2024

Dealership Rating
Employee Rating

Horrible service, after waiting 3hr they told me that if the computer don't show the problem they can't do anything even though my light from the telluride come and goes (Forward collision breaking light) More

by Luis A. Ortiz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2024

Greenway Kia East responded

Luis, I'm sorry to read about your experience. It's important that we address any issues you're having with your vehicle and it sounds like this wasn't handled properly during your visit. I'd appreciate the opportunity to look into this further for you - please reach out at a time convenient for you so we can make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 02, 2024

Dealership Rating
Employee Rating

The people who did the work on my car left a very sharp blade on my daughter's sit. We almost had a terrible incident. You need to be more careful when dealing with people's cars! More

by paulogapp
Recommend Dealer
No

Other Employees Tagged: Shelby Bishop

Mar 05, 2024

Greenway Kia East responded

Safety is our top priority and I'm really sorry to read about this incident. We'll certainly address this oversight with the team involved, but I'd also like to discuss your experience with you directly if possible. Please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 26, 2024

Dealership Rating
Employee Rating

Quick, easy to access and kind. I bought my car there almost 6 months ago. This was my first maintenance. They make everything so easy. While service going on , I take coffee and so More

by BARIS.SAHIN.CAN
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Feb 26, 2024

Greenway Kia East responded

We're glad to know your first maintenance visit at Greenway Kia East was a smooth one! Our team always aims for quick and easy service. We look forward to seeing you again for your next maintenance appointment!

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