Shannon Guest | Page 8

Cannot say enough great things about this dealership. I was in contact with Shannon Guest during the first stages of the car buying process. I was looking for a mineral gray 2013 Jeep Grand Cherokee Limit was in contact with Shannon Guest during the first stages of the car buying process. I was looking for a mineral gray 2013 Jeep Grand Cherokee Limited, which was a very hard to find color and they actually found a dealership in Michigan, which had the exact vehicle I was looking for. They shipped the vehicle via flat bed, for no additional cost. Price was the best price I could find, and I received proposals from over 20 Jeep dealerships. When I arrived at the dealership I dealt mostly with Robert Booth. Robert and Shannon had the vehicle cleaned and parked it inside the service dock so that I could inspect it under the lights of the shop (I picked it up at night). After inspecting the vehicle, Robert ran through the basics of the deal and was very honest, sticking to the deal we worked out over email and phone. Lisa with the financing department was great and got me through all of the paperwork very quickly, as I requested. The thing that impressed me the most about the dealership was that after the deal was done, Robert spent 15 minutes or so and showed me all the bells and whistles on the vehicle, along with answering any questions I had. Ray also helped out with part of the technical demonstration. Note that this assistance was being given after the dealership's standard closing time of 6 PM on Saturday! Cannot recommend this dealership enough and I look forward to shopping here again. More

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We just purchased a 2013 Jeep at South Oak Dodge and it was a great experience. We started our search online with Shannon and Cyndi. They were both very responsive and found the exact vehicle we wanted! Wh was a great experience. We started our search online with Shannon and Cyndi. They were both very responsive and found the exact vehicle we wanted! When we got to the dealership we worked with Scott Chenowith and he was very personable and helpful. Our vehicle arrived on his day off but Scott came in and spent the time to go over all the features on our new car with us anyway! We will definately do business with South Oak Dodge again based on our experience. Thanks Shannon, Cyndi and Scott! More

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Dealership was very low pressure and willing to negotiate, very happy with the deal that I received and I drove home in my new car that day. ;-) negotiate, very happy with the deal that I received and I drove home in my new car that day. ;-) More

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I started the process of buying my new Charger on the internet. It seemed too easy. The information from the dealership was accurate and timely. I thought for sure they were hiding something. That's internet. It seemed too easy. The information from the dealership was accurate and timely. I thought for sure they were hiding something. That's just the way car dealers operate, right? Not so. When I showed up on the lot unannounced, the treatment was straight forward and respectful. Had a great conversation with the Sales Consultant with no pressure whatsoever. All the information exchanged through emails was confirmed and the only item remaining was taking care of the paperwork. Which, by the way, went as smooth as the rest of the deal. I am 51 years old and have purchased numerous new vehicles. This experience with South Oak Dodge has been the best EVER. I will make sure that the next vehicle is one that South Oak sells, just because I want to deal with the staff rather than take a chance with another dealer. More

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I can see why Leo has a "5" Star rating. His friendliness, knowledge and dedication to his customer definitely qualifies him as a top-notch salesman and an asset to South Oak Dodge Chrysler Jeep friendliness, knowledge and dedication to his customer definitely qualifies him as a top-notch salesman and an asset to South Oak Dodge Chrysler Jeep. I was pleased that he worked to get me a good price on my car. Leo even comes in on his day off to finalize delivery and make sure everything is right and the customer is happy. I definitely recommend Leo and South Oak when you're ready to buy your next car. More

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This was absolutely the best car buying experience I have had. Shannon worked very hard to find the right vehicle and I was in and out in no time at all, and best of all, I LOOOOVE my new Jeep! had. Shannon worked very hard to find the right vehicle and I was in and out in no time at all, and best of all, I LOOOOVE my new Jeep! More

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This dealership was the only dealer that gave me real numbers before I stepped foot into their store. They were fair and transparent about their pricing and emailed me numbers for several possible scena numbers before I stepped foot into their store. They were fair and transparent about their pricing and emailed me numbers for several possible scenarios to help me determine which option was best for me. More

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Everyone we encountered treated us with respect and dignity. The entire experience was very pleasant even as we worked through the details. We never felt pressured or pushed in any way. We’ll certai dignity. The entire experience was very pleasant even as we worked through the details. We never felt pressured or pushed in any way. We’ll certainly recommend this dealer as we have opportunity to do so. More

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Shannon Guest was instrumental in providing a very user-friendly new car buying experience prior to even walking into the dealership. Our case was that we where looking to make a collective purcha user-friendly new car buying experience prior to even walking into the dealership. Our case was that we where looking to make a collective purchase with our daughter on her first new vehicle and the number one choice for her was a new Jeep Compass. We started our search our search on-line with jeep.com searching out the ideal vehicle, reviews and options and once we where happy with building the vehicle on-line it then searched out various dealerships within our area and what do you know Shannon was the first to respond and it was all magic from there. Amazingly a carefree, secure, honest relationship was established immediately and my daughter is now the proud owner and member of both the Jeep and Southwest family. Thank you Shannon you made this purchase way too memorable! Sincerely, Rich and Samatha Walega More

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I had been searching for months for a new truck and every dealership I visited promised one thing on the phone but another story when I actually came in. one dealer that I had bought 3 cars from acted as if dealership I visited promised one thing on the phone but another story when I actually came in. one dealer that I had bought 3 cars from acted as if they had never heard of me. I had spoken via email with South Oak Dodge but had not visited due to the distance from my house. On Saturday morning Shanon called me again and I decided to finally drive the hour to see if they could get CLOSE to what I wanted. when I arrived Shannon introduced me to Al who listened to my situation and found 2 vehicles that he thought we could work with. During the test drive I knew I had found the perfect vehicle for my needs but was apprehensive about the cost. Once inside Al listened to my situation and came to me with an offer that I just could not believe! Every secret wish I had made in the months of searching was taken care of in one conversation, no running back and forth and no more haggling. I have the vehicle I have wanted for years at a price that I never imagined I could get. I will never work with another dealership again. Thank you Al and Shannon! More

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