Shanna McQuarrie | Page 3

Very clean place associates provide top notch customer service. Very helpful and informative. They make sure you are completely satisfied before leaving the dealership. service. Very helpful and informative. They make sure you are completely satisfied before leaving the dealership. More

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I always bring my Lexus to this dealership because of the staff, particularly those in the service department. Shanna McQuarrie has been wonderful to deal with. She greets people with a smile and their name. staff, particularly those in the service department. Shanna McQuarrie has been wonderful to deal with. She greets people with a smile and their name. I am most impressed. More

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Lexus of London is a terrific dealership with excellent sales and service staff. We are always more than satisfied with our interaction. Thanks to everyone. sales and service staff. We are always more than satisfied with our interaction. Thanks to everyone. More

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Great customer service. Always feel like I’m being treated honestly whether purchasing a vehicle or having it repaired. Always feel like I’m being treated honestly whether purchasing a vehicle or having it repaired. More

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Shanna was so accommodating and attentive with the service issue I was having. I have been to other mechanics before owning a Lexus. I often felt uncomfortable. Since the first day of test driving service issue I was having. I have been to other mechanics before owning a Lexus. I often felt uncomfortable. Since the first day of test driving until now, I ONLY service my IS250 here. Shanna made me feel heard, reasonable and did everything she could to explain a difficult to diagnose issue. She respected my time and kept me updated on where things were at. We booked future appointments for upcoming visits and wrapped up smoothly and efficiently. Thank you! More

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Shanna Mcquarrie is an incredible asset to the service team .. honest, helpful, efficient and professional!! team .. honest, helpful, efficient and professional!! More

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Kevin is the most easy going, professional, and kindest salesperson I’ve ever had the pleasure of meeting. If you want a great experience with purchasing a vehicle I would highly recommend Kevin and the en salesperson I’ve ever had the pleasure of meeting. If you want a great experience with purchasing a vehicle I would highly recommend Kevin and the entire team at Lexus of London. Thanks for making it so easy, Kevin. More

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I dealt with Shanna in the service department. She was professional yet friendly and most importantly very knowledgeable. She was professional yet friendly and most importantly very knowledgeable. More

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Always excellent service when I visit Lexus of London. Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale Service advisors are responsive to my needs. On my last visit the service advisor, Shanna, ensured The service I received was at the top of the scale. This type of reception is what I have experienced consistently in excess of the plus 10 years I have been dealing with the company.from all employees. Any maintenance issues or repairs have been dealt with effectively by the team in the shop to my complete satisfaction. More

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It was a pleasure to deal with you guys there. Really happy about it Thanks to Shanna Mcquarrie and Andres Diaz. And everyone in the team. Really happy about it Thanks to Shanna Mcquarrie and Andres Diaz. And everyone in the team. More

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