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Shane Santrock
Refer Me
33 Reviews
Avid sports fan (supporter of all Illinois teams), movie enthusiast
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
Languages Spoken
English
33 Reviews of Shane Santrock
May 30, 2018
Service The crew is very attentive to my questions. It's also nice that the Service Dept will pick up my vehicle at my workplace and bring it back when they The crew is very attentive to my questions. It's also nice that the Service Dept will pick up my vehicle at my workplace and bring it back when they are finished. More
by tnt
Other Employees Tagged: Josh Clark, Matt Hain
Helpful 
May 27, 2018
Speedy service I took my car in for a flat tire and a oil change , they where able to fix my car that same day and got my car back on the road. Even explained to me I took my car in for a flat tire and a oil change , they where able to fix my car that same day and got my car back on the road. Even explained to me some items that I didn’t know needed looked at replacing. Overall good experience More
by Ford1678
Other Employees Tagged: Ryan Walton
May 26, 2018
Extremely good This service department has a great 5 star service department. I truly appreciate how polite they where they had the parts on hand and got my car ba This service department has a great 5 star service department. I truly appreciate how polite they where they had the parts on hand and got my car back to me same day More
by jimcraine869
Other Employees Tagged: Josh Clark, Matt Hain, Ryan Walton
May 26, 2018
Great customer service! My husband works on the road. He called and was needing to get his truck serviced before heading out. Josh and Shane were able to get him in that morn My husband works on the road. He called and was needing to get his truck serviced before heading out. Josh and Shane were able to get him in that morning! We were very impressed with the speedy service plus he got a free inspection while he was there! More
by kc1111
Other Employees Tagged: Josh Clark
May 25, 2018
New van Very helpful and knowledgeable staff. Nice to get in and out with the vehicle that we wanted. The test drive was great and the staff made in enjoyab Very helpful and knowledgeable staff. Nice to get in and out with the vehicle that we wanted. The test drive was great and the staff made in enjoyable. More
by nepp88
Other Employees Tagged: Shawn Walton, Joe Jacobson , Brett Bloom
May 24, 2018
New family vehicle I was notified of a great deal on a newer family vehicle and I was treated honestly and fairly. Shane Santrock was very helpful and knowledgeable abo I was notified of a great deal on a newer family vehicle and I was treated honestly and fairly. Shane Santrock was very helpful and knowledgeable about anything we had questions. The sales department was friendly and made it a pleasant experience. More
by Mepperson1982
May 24, 2018
Work done on a recall I had a recall on my 2003 Mercury Marquis. And Shane Shamtrock came to my house and got my car . Which he had ordered parts. But I really like the ser I had a recall on my 2003 Mercury Marquis. And Shane Shamtrock came to my house and got my car . Which he had ordered parts. But I really like the service I got. With involved my headlights. They got my car done in 4 hours.Recommend Doesetts for thier great service. . Great job to service dept.. More
by gosnell1955
Other Employees Tagged: Josh Clark, Nathan Leitch
May 18, 2018
Wow!!!! Their service department is top notch! They get you in fast and fix it right. The salesman are the best in the business! They give you all the info an Their service department is top notch! They get you in fast and fix it right. The salesman are the best in the business! They give you all the info and will work with you. Great place! More
by Ford lover
Other Employees Tagged: Joe Jacobson, Josh Clark, Nathan Leitch
May 16, 2018
Top Notch! The Dorsett Ford staff is exceptional! Always very friendly and helpful! I would recommend them for purchasing and vehicle maintenance. They are alway The Dorsett Ford staff is exceptional! Always very friendly and helpful! I would recommend them for purchasing and vehicle maintenance. They are always quick to assist and help you find exactly what you are looking for! More
by TashaDFFB
Other Employees Tagged: Shawn Walton, Joe Jacobson, Josh Clark , Brett Bloom, Tsali Lough
May 11, 2018
Exceptional Service Tsali, Joe and Shawn were all great to work with. They were very courteous and professional but also friendly and fun. Josh and Shane in the service Tsali, Joe and Shawn were all great to work with. They were very courteous and professional but also friendly and fun. Josh and Shane in the service department are also First Class. More
by lsd18
Other Employees Tagged: Shawn Walton, Joe Jacobson, Josh Clark , Tsali Lough
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