Shad Buchanan

Awesome service, clean facility and great staff. Friendly environment, great hours and competitive pricing. Highly recommended. Friendly environment, great hours and competitive pricing. Highly recommended. More

by DJSSB1124 Verified Customer Verified Customer

Helpful 0

Report | Print

Enjoyed the free coffee, donuts, and talking to Heather. The bathrooms were nice and clean. The bathrooms were nice and clean. More

by mesaspc Verified Customer Verified Customer

Helpful 0

Report | Print

The service was fine. But I got charged $15 on a $500 bill to use my credit card. That's enough to reconsider where I go for service. But I got charged $15 on a $500 bill to use my credit card. That's enough to reconsider where I go for service. More

by BLISSRICH1 Verified Customer Verified Customer

Helpful 0

Report | Print

This was my first experience with the service department, I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time fram I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time frame I was told it would be about an hour I arrived at 8:45 for my 9 AM appointment and I was told my car service would take approximately one hour, it was not ready until around 11:05. When I asked if I would need to plan on being there that long for a normal oil change I was told no but it took longer this time bc they were running a system check. Also, I had asked if someone could help me reset my door locking to where my doors would stay locked when I turned off my ignition I was told yes they would reset it for me, which I discovered when I arrived home that was not taken care of. I called Shad and left a message to see if he could talk me through how to set my lock control, but he did not call me back, I called the next day and he walked me through it Shad was accommodating, and I will say everyone was very kind and the facility was very clean. The guys checking me in were super nice as well. More

by janetshair08 Verified Customer Verified Customer

Helpful 0

Report | Print

Shad addressed all my issues and got the job done in a professional manner. I would give him 5 stars professional manner. I would give him 5 stars More

by chazdar Verified Customer Verified Customer

Helpful 0

Report | Print

I always love working with Shad in Service at Gatorland Toyota. He's kind, communicative and professional. Toyota. He's kind, communicative and professional. More

by SCARGATOR Verified Customer Verified Customer

Helpful 0

Report | Print

All the people that worked there were great. The place was very clean, and the coffee great. The place was very clean, and the coffee great. More

by sandykallen Verified Customer Verified Customer

Helpful 0

Report | Print

Gatorland is a very helpful and dealership with caring staff. I would recommend the dealership. staff. I would recommend the dealership. More

by szofnas Verified Customer Verified Customer

Helpful 0

Report | Print

The online service choices are not inline with reality. They provided mis-presentation and caused confusion. Just terrible. They provided mis-presentation and caused confusion. Just terrible. More

by RVZHANG Verified Customer Verified Customer

Helpful 0

Report | Print

Knowledgable, polite, clean, Friendly, efficient, product variety, welcoming, thoughtful, attentive, helpful, thorough explanations, great service! variety, welcoming, thoughtful, attentive, helpful, thorough explanations, great service! More

by mharris21 Verified Customer Verified Customer

Helpful 0

Report | Print