Serena Howard | Page 2

Awesome experience! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! More

Helpful 0

Report | Print

Because of their professionalism, and approach Mark, Gretchen, and Serena allowed us to experience the most enjoyable, and smooth car purchase ever. To be 100% transparent, we were in the midst of tryin Gretchen, and Serena allowed us to experience the most enjoyable, and smooth car purchase ever. To be 100% transparent, we were in the midst of trying to work a deal with a couple other Mazda dealers, and a bit frustrated. But everything changed when we connected with Serena and the team at Autex. When we arrived Gretchen greeted us and and within minutes we knew we were in the right place. Gretchen and the team at Autex honestly shatters the stigma of what the traditional pushy car buying experience can be. Everyone there was sensitive to our needs and listened to what we wanted. Within and hour our vehicle was chosen and numbers run. Then all we had to do is wait for it to arrive. Gretchen worked with us after her regular work hours on a Friday night to arrange a weekend pickup! Once we arrived to pick up the vehicle we were greeted by the team and Mark assisted us with explaining the extended warranty, and financing. Originally I was dead set against any extended warranties, because of my previous experiences I was never able to take advantage of them. However their extended warranties, made sense, were reasonably priced, mirrored the factory warranty, and didn’t have a list a mile long of what wasn’t covered. Finally a sensible straight forward warranty! Gretchen then took the time to personally walk us through all the ins and outs of the vehicle features, and we were off. I’ve never thought of myself as a Mazda person, but I’m sold.😃 Thank you team Autex! More

Helpful 0

Report | Print

The most pleasant group of people. They all went above and beyond to make this experience as smooth as possible. Gretchen took all the time needed to make sure we left happy and in the car right for us. and beyond to make this experience as smooth as possible. Gretchen took all the time needed to make sure we left happy and in the car right for us. More

Helpful 0

Report | Print

When I buy a car I keep it for a long time and Gretchen hunted diligently to find the exact car I wanted. Her patience and knowledge were amazing! Mark made the financial piece so easy - No pressure! No co hunted diligently to find the exact car I wanted. Her patience and knowledge were amazing! Mark made the financial piece so easy - No pressure! No confusion! No uncertainty! I trust everyone at this Dealershio to take care of any questions, maintenance or repairs going forward. I would definitely recommend Autex. They are the best! More

Helpful 0

Report | Print