Serena Howard

Autex Mazda was very simple to work woth and everyone involved in the process of buying my new vehicle were great. I worked with Hunter Bogar and he was fantastic from introduction to sale conclusion. He involved in the process of buying my new vehicle were great. I worked with Hunter Bogar and he was fantastic from introduction to sale conclusion. He was very personable, helpful, knowledgeable, and professional. More

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They were super personalable and easy to work with! They knew a lot about what they were selling which was very easing when purchasing my first car from a dealership! They knew a lot about what they were selling which was very easing when purchasing my first car from a dealership! More

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Buying a car is stressful - this place makes it a Great Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a p Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a pleasure to talk with. Hunter was amazing - great knowledge on the vehicle, area, and just a real good human. Mark was awesome explaining the package and price - he had some good jokes too. I would recommend going to Autex and see what they can do for you. Worth a drive even for the Massachusetts costumers who want to make the trip to Keene. More

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I have bought many vehicles in my lifetime, new and used and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the v and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the very last signature. Everyone was very professional, pleasant, friendly, open, honest and transparent about their processes over the phone, through text and in person. No one was aggressive and trying to get me to purchase something I didn’t want to. They did everything they could to get me into a payment that I felt comfortable paying and it was a success. I would recommend anyone that is looking for a vehicle to ask for Erica to be their sales rep and I will guarantee that you have just as pleasurable & fun experience that I had. Gretchen is the General Sales Manager and she did an amazing job working the numbers to be where I wanted them to be for this purchase. Mark is the Business Manager and closed out the process doing the financial paperwork and he also did a great job explaining all standard and extended warranty’s as well. This sale took place at the end of a Monday night and I was the last one in there and even though the vehicle was brand new the service department went through the entire vehicle inside and out, top to bottom and did one last detail & went and filled my tank. When everything was signed Erica still went out to the vehicle and went through the entire thing to make sure I was comfortable operating it and understood everything about it. Erica even called me on Tuesday morning just after they opened to see how my drive home went and to see if I had any questions about the vehicle, warranty’s or insurance. I can’t say enough about the service I was given and this will be the only place I shop or recommend to someone if they are looking for a new, certified pre-owned or used vehicle! Thank you again for a great experience! More

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Awesome experience! Great communication. Best experience ever for car shopping! Friendly staff. LOL, great coffee bar. Great communication. Best experience ever for car shopping! Friendly staff. LOL, great coffee bar. More

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My experience was fantastic. They worked with me to get the price I wanted to spend and were patient and super helpful with everything - including swapping my insurance over. It They worked with me to get the price I wanted to spend and were patient and super helpful with everything - including swapping my insurance over. It was a long morning but thank you, team! More

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I love autex. They made the purchase very easy, everyone was pleasant and Gretchen is great They made the purchase very easy, everyone was pleasant and Gretchen is great More

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I was very pleased with my experience at Autex Mazda. I would not hesitate to return for future car purchases. I would not hesitate to return for future car purchases. More

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Autex Mazda has once again exceeded my expectations. Gretchen was up front, honest and extremely professional. Can’t thank them enough! Gretchen was up front, honest and extremely professional. Can’t thank them enough! More

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Awesome experience! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! More

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