Scott Spindle | Page 2

Awesome, communication, service and overall experience. These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! These guys know what they are doing. They Explained every step and had great follow through. Thank you very much! More

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Great service department, amazing employees. All around great place to get your car or truck serviced. In and out very fast, great job guys. Thank you department, amazing employees. All around great place to get your car or truck serviced. In and out very fast, great job guys. Thank you More

by Tucker79 Verified Customer Verified Customer

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Pleasant experience Another dealer had installed a new tire. It vibrates like crazy. I went to Huffines unannounced and asked them to do an oil change, a rotate, balance Another dealer had installed a new tire. It vibrates like crazy. I went to Huffines unannounced and asked them to do an oil change, a rotate, balance al wheels and check the vehicle over. They got it done quickly and correctly. No more vibration! Runs like a top and smooth like butter baby! More

by CWTATUM3 Verified Customer Verified Customer

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Go for an Oil Change, come out with broken parts on my car. For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil C For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil Change, replace a run light and get a recall done on my car at Huffines Lewisville near my work. Was told they didn't want to take the time to do the paperwork and get me a rental car for the Recall on my car. They said can you wait till the new year and just bring it back then. I told him I needed it fixed but he said it would be difficult to complete in a weeks time, I'm not sure why that matters but I said that's fine I will take it to the dealership near my house. I asked if they could even do the Oil change and replace the run light that was out? With an attitude he passed me off to the guy who handles the Oil Change. Later I returned to pick up my car, and I opened the hood to look over the engine and check the oil dip stick. I noticed the clip that holds my windshield wiper fluid in place was broken! I went back in to ask the service guy to take a look and I was told he was in a meeting and I would need to wait 15 mins. So I walked back to the office where the meeting was being held, walked in and said excuse me there is a part broken on my car and I need him to come look at it. The Manager said who are you I responded with I am a customer and walked back to the car. the manager and the sales guy along with 4 other guys followed me to the car and looked it over. The Manager started to have a big Attitude! He tried to talk down to me and I butted in and said "Sir knock off the Attitude, Right Now!" The Manager did not even notice I said anything. So I waited till he was done and said "Whats with the Attitude?" He just looked at me. So I repeated "why do you have an attitude?" He said "I am going to look this part up" and left. He returned 5 mins later and started raising his voice again and I said STOP having an Attitude Right Now! He paused and said I'm sorry, it has been a crazy morning, I have ordered the part and we will fix it. P.S. The light they fixed / replaced was very dim and after 1 day you can't even see the light is on unless you bend down to look at it and the message popped back up and says Run Light is out. If I did not have to go back to have them fix the part they broke I would never go back to this Dealership. More

by nballew Verified Customer Verified Customer

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Salesmen listened to what I was saying The salesmen listened to what I said and sold me a Truck I wanted and not what he wanted to sell me. There were some hiccups but Bradley ( Salesmen) t The salesmen listened to what I said and sold me a Truck I wanted and not what he wanted to sell me. There were some hiccups but Bradley ( Salesmen) took care of them in a timely manner. More

by rongtx1 Verified Customer Verified Customer

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Very unhappy due to numerous trips and issues still exist. My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom C My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom Care was poor. This is my 3rd Chrysler 300 and will be my last. I do not want another Chrysler product. I spoke to Goodyear about the new tires that I purchased through the dealership and is still waiting on Nick Romerhausen to call me back. Per the Goodyear Corporate Service center he was suppose to give me a call switching out my new tires. I have a total of 4 wheel balances at the dealership and one at a Goodyear location and still have vibrations at higher speeds with my vehicle.. The explanations that I have provided are satisfactory.. Even the prior front work they did it was back and forth trying to get a straight answer. My vehicle has never drove worst. So at this point I am very unhappy. My experience has been shared with my co-workers who knows that I take very good care of my vehicle and also church members. I just want my issuers resolve so that I can move on. Please keep in mind I do blame Chris Tucker he is only communicating work the people in the work bay is communicating him. Nick and Scott has tried to assist, but my issue still exist. More

by rporter2976 Verified Customer Verified Customer

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Saturday oil change In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you In and out less than an hour....Timed it right and they took care of me...Have not had any issues from the service. Thank you More

by michaelb0719 Verified Customer Verified Customer

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Very easy to deal with Great dealership very easy to deal with and I got the truck I wanted at a very good price. Bought long distance with no issues. Great dealership very easy to deal with and I got the truck I wanted at a very good price. Bought long distance with no issues. More

by DABABB Verified Customer Verified Customer

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BEST SHOP IN TEXAS THEY TAKE VERY GOOD CARE MY TRUCK WITH VIP SERVICE .I WILL BE BACK TO HUFFINES CHRYSLER.SCOTT WENT OUT OF HIS WAY TO TAKE CARE OF MY TRUCK THEY TAKE VERY GOOD CARE MY TRUCK WITH VIP SERVICE .I WILL BE BACK TO HUFFINES CHRYSLER.SCOTT WENT OUT OF HIS WAY TO TAKE CARE OF MY TRUCK More

by Mccainsmotor Verified Customer Verified Customer

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The service that I received was excellent. Everyone involved in the process was helpful and knowledgeable. Also, everything was completed very quickly. The service department seems to work with great e involved in the process was helpful and knowledgeable. Also, everything was completed very quickly. The service department seems to work with great efficiency. More

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