Scott Spath
Scott Spath at Ken Ganley Ford Norton
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Scott Spath | Page 37

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
368 Reviews
4.7

368 Reviews

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368 Reviews of Scott Spath

March 14, 2020

Dealership Rating
Employee Rating

Came in for a recall I called in the day earlier and asked if I could get an oil change I was told ok. They told me the day I took my car in it would be couple hours and they were right about the time. More

by Rick Fox
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

March 10, 2020

Dealership Rating
Employee Rating

Excellent service timely very accommodating and get it done right the first time And always return a clean car freshly washed and have a good coffee and popcorn while I wait More

by ronson
Recommend Dealer
Yes

Other Employees Tagged: John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

March 07, 2020

Dealership Rating
Employee Rating

Scheduled recall for day I wanted. Also had oil change. Offered to drive me home when recall would take longer than expected. I declined. Car was washed. More

by KRYSSY57
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

February 21, 2020

Dealership Rating
Employee Rating

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Feb 24, 2020

Ken Ganley Ford Norton responded

Thanks so much for your recommendation of our service department! We are so ecstatic you had a great expierence with our team. We truly appreciate your taking the time to leave an online review and rating us 5stars!

February 19, 2020

Dealership Rating
Employee Rating

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk More

by sammie.maynard
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano, Jessica Surso (excellent customer service)

Feb 20, 2020

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Your kind words mean so much to us! Our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Thanks again for your amazing review and 5 star rating! We hope to see you soon.

February 18, 2020

Dealership Rating
Employee Rating

Service is great. This is our second lease from Ganley Ford. Sam Adrian couldn't have been more helpful in guiding us through the lease process and took a lot of time explaining to us all the features on More

by Louie
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya , Sam Adrian, John Asano, Paul Asano

Feb 20, 2020

Ken Ganley Ford Norton responded

We are thrilled you had such a great experience! We appreciate you taking the time to leave a great review and 5 star rating! Thanks for your business and choosing us!

February 18, 2020

Dealership Rating
Employee Rating

Exceptional service. I called that morning and John Kirchenbauer got me in with an appointment that day. Everyone was very easy to work with. Will definitely recommend to other customers. More

by staci
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Feb 20, 2020

Ken Ganley Ford Norton responded

Thanks so much for sharing such a wonderful review regarding your recent experience with us and our team! We appreciate you choosing us and we thank you for your business! Please let us know if we can assist with anything moving forward!

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