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Scott Lackey

Overview Reviews (180) Inventory (141)

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Scott Lackey | Page 2

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

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4.7

180 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Overview Reviews (180) Inventory (141)

Dealership Experience

10 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English

4.7

180 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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180 Reviews of Scott Lackey

March 03, 2024

Dealership Rating

Employee Rating

trustworthy place to do buisness . I'll keep coming back. Scott does a great job. I'll keep coming back. Scott does a great job. More

by king_60957

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Shields Auto Center responded

Reviews like yours provide encouraging feedback. Thank you for sharing!

February 21, 2024

Dealership Rating

Employee Rating

There great I like going there. The process goes pretty smoothly. And they bring me my car if I’m at work The process goes pretty smoothly. And they bring me my car if I’m at work More

by mindytyus0512

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Dale Scudder, Kory Miller, William Nigh

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Feb 22, 2024 -

Shields Auto Center responded

Thank you for the 5-star review. We really appreciate you being a customer. We're here for you anytime!

February 16, 2024

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Employee Rating

Great customer service. Fast service. Friendly. Clean emailing room. Not sure what else to say. Fast service. Friendly. Clean emailing room. Not sure what else to say. More

by toddrph

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 19, 2024 -

Shields Auto Center responded

We appreciate your feedback. Thank you for taking the time to leave us a review!

February 15, 2024

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Employee Rating

Shields provides high quality service and maintenance on my Dodge van. They also are great at explaining what they are doing. They have always been on time and don't keep me waiting. They are trustworthy an my Dodge van. They also are great at explaining what they are doing. They have always been on time and don't keep me waiting. They are trustworthy and don't perform any more maintenance than is necessary. More

by sherrilljohn1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kory Miller

Helpful 0

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Feb 19, 2024 -

Shields Auto Center responded

Thank you for sharing your experience with us! We really appreciate your feedback and look forward to serving you for many years to come!

January 25, 2024

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Employee Rating

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. Scott was especially friendly and helpful. The service was quick. More

by tlee1949

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Greg Shields, Teresa Smith, Dale Scudder , Noah Shields spent time visiting with me.

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January 24, 2024

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Employee Rating

They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 More

by L-ALLEN9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dale Scudder, Kory Miller, William Nigh

Helpful 0

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January 22, 2024

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Mark was great to work with and answered all of our needs. We are extremely happy with our purchase from Shields and will be repeat customers as long as this level of service remains. needs. We are extremely happy with our purchase from Shields and will be repeat customers as long as this level of service remains. More

by fuzzball147

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Keyes, Teresa Smith, Kory Miller

Helpful 0

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January 16, 2024

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Treated with courtesy, work completed in timely manner, competitive pricing, service department reviewed all info and explained details competitive pricing, service department reviewed all info and explained details More

by rbennett67

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Recommend Dealer

Yes

Helpful 0

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January 16, 2024

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Scott worked with me and got my car in before I had to travel in the inclement weather. Very Friendly!! travel in the inclement weather. Very Friendly!! More

by kahaack

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kory Miller

Helpful 0

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January 14, 2024

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I use a dealership 15 miles away from my home because of personal service. Ford mechanic is great. I trust him. personal service. Ford mechanic is great. I trust him. More

by bill@whuffman.com

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

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Scott Lackey | Page 2

Service Advisor

Shields Auto Center

180 Reviews of Scott Lackey

Dealership Inventory (141 Vehicles)

Had a great experience?Spread the word.

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