Scott Dolloff

Everything was professional, starting with the service writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best writer, waiting room at her service, the car and the service writer again, reviewing everything with me clearly, simply the best More

by fmcspedon Verified Customer Verified Customer

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Excellent service received, timely, friendly, welcoming and professional representatives, prompt responses and value for money. and professional representatives, prompt responses and value for money. More

by 2016 Tucson Verified Customer Verified Customer

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I was really disappointed with the service dept. Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so Last month I’ll make an appointment due on my issues regarding my A/C , not getting cold ,it was a Saturday I told them go ahead and do diagnose so we can pinpoint the real problem is.Then it was a High pressure hose has a leaks. So they can’t do it on that day , we spend (4) hrs. Waiting for that results,Then the advisor told us to come back on the ff. morning and they will take care the problem so we came back on the morning and the people from the service dept.(outside personnel) he told me I don’t have any appointments! So , I waited patiently and then the Sunday advisor told me that I don’t have any appointments, again we explained to him that the yesterday advisor he want us to comeback on the following morning so the mechanics will fix the issues.So it was granted, again we wait patiently for almost 5 hrs. And I checked to the Sunday advisor what’s going , he said that they are short handed for mechanics.for that moment I told him. just give me the invoice for the diagnose.. It was ($250.00).Then after that I called one of the service dept. not you guys since we do have multiple different vehicles.They accept us even do it’s different model and they fixed my A/C problem s with flying colors.My family was loyal to your company for almost (17 years) ,after this incident I don’t think we still coming back and also to my son’s complaints regarding your service dept.He said it was terrible!We will not purchase any cars or make an appointments (Service dept.) on your locations .we will look another Hyundai locations. More

by maaamj021062 Verified Customer Verified Customer

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They didn’t listen to me when I told them I only wanted the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste my time trying to sell me anything. Two and a half hours later they bring out an estimate of 1400 dollars for a rear brake job and two sensors replaced, which is rediculous. told me they would have to order the fuse for the recall replacement, why do you schedule an appointment that requires a replacement and not have the parts. Dealerships are all the same, called before the appointment and wanted to appraise my car and to sell a new car. They wasted three and a half hours of my Friday. I’ve only bought one new car my entire life a 1984 Datsun pickup truck all others were used most bought at auction because dealers are such a ripoff. Now I have to go back again for a service that should have been done in one visit. More

by VILLAINLL Verified Customer Verified Customer

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Outstanding service and customer satisfaction is number one. Great people who work hard to make sure your completely satisfied. one. Great people who work hard to make sure your completely satisfied. More

by captnjules Verified Customer Verified Customer

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Not a. User friendly company to work with Not a user friendly staff. If your not buying a car forget it User friendly company to work with Not a user friendly staff. If your not buying a car forget it More

by kjmfl Verified Customer Verified Customer

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They always take forever. They say I can wait for my car, but then it takes four or five hours. Very frustrating. I keep thinking about trading my car to a different dealer so They say I can wait for my car, but then it takes four or five hours. Very frustrating. I keep thinking about trading my car to a different dealer so I don’t have to deal with their service department anymore. Very disappointing! More

by Sharon Verified Customer Verified Customer

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Worst dealer ever avoid at all costs service non existant and service sucks as well and service sucks as well More

by Yrsbaby Verified Customer Verified Customer

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Great, professional, friendly, knowledgeable service. Your representative was up to par couldn’t ask for anything more. Your representative was up to par couldn’t ask for anything more. More

by DINAANDGAL Verified Customer Verified Customer

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Great Customer service and it was fast and easy. My car felt great after the service. My car felt great after the service. More

by felix.jennifer12 Verified Customer Verified Customer

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