Eddie Braddock

They didn’t listen to me when I told them I only wanted the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste the fuse replaced because of the recall and nothing else. Told them I had an appointment with my mechanic to deal with the abs light and to not waste my time trying to sell me anything. Two and a half hours later they bring out an estimate of 1400 dollars for a rear brake job and two sensors replaced, which is rediculous. told me they would have to order the fuse for the recall replacement, why do you schedule an appointment that requires a replacement and not have the parts. Dealerships are all the same, called before the appointment and wanted to appraise my car and to sell a new car. They wasted three and a half hours of my Friday. I’ve only bought one new car my entire life a 1984 Datsun pickup truck all others were used most bought at auction because dealers are such a ripoff. Now I have to go back again for a service that should have been done in one visit. More

by VILLAINLL Verified Customer Verified Customer

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Nearly 2 hours for a scheduled oil change was ridiculous. During the wait there was no contact or communication from the service dept. During the wait there was no contact or communication from the service dept. More

by B.S.LENTULAY Verified Customer Verified Customer

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We are always greeted by name and given an estimated length of time needed for the service to be completed. The waiting room is clean and well appointed. Work completed quickly and everyone was helpful length of time needed for the service to be completed. The waiting room is clean and well appointed. Work completed quickly and everyone was helpful More

by BRENDALEEDICKEY Verified Customer Verified Customer

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It's The Best. Everyone Is Really Nice. The Waiting Area Is Really Nice. Awesome Everyone Is Really Nice. The Waiting Area Is Really Nice. Awesome More

by casandra69eg Verified Customer Verified Customer

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Had 5 service attendants available. One was with a customer and the other 4 did not even acknowledge my presence when I walked in to get my car serviced. I waited for one of them to ack One was with a customer and the other 4 did not even acknowledge my presence when I walked in to get my car serviced. I waited for one of them to acknowledge for approximately 5 minutes. Finally, a new customer comes through the door when he gets acknowledged right away with no wait. So I spoke up and said I was standing there waiting first. That’s when one of the attendants finally decided to acknowledge me and take my car in for service. This is unacceptable especially when I see there are no customers and enough associates that can assist. More

by sarahgonzalez31 Verified Customer Verified Customer

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Salesperson was too smart but The Salesmanager sepped in and corrected most of theproblems. Unfortunately it took Hyundai Fort Meyers approx. one month to pay for the release of my contract with Hyundai and corrected most of theproblems. Unfortunately it took Hyundai Fort Meyers approx. one month to pay for the release of my contract with Hyundai Finance. That caused me being told by Hyundai Finanse to pay the monthly lease. I had to pay them $333.99 and one week later Hyumndai Finanse paid and released me. For yor information I have problems to get my $333.99 back from Huyadai Finanse as they make monthly payments onmly. They are supposed to make paymnts on the 22nd and I hope. Very bad salesperson,, very good sales manager,, and Hyundai Fort Meyers late payment to Hyundai Finance to release me from my previous lease. I would give you 3 stars but persoally I would never visit Hyundai Fort Meyers again. More

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Amazing dealership/service department! If I could give 100 stars I would. I can’t thank. The service department enough for fixing my flat tire, !! Looking up the warranty as well! It mad If I could give 100 stars I would. I can’t thank. The service department enough for fixing my flat tire, !! Looking up the warranty as well! It made my day ! Thanks for going the extra mile!!! More

by Rose B Verified Customer Verified Customer

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Worst dealer ever avoid at all costs service non existant and service sucks as well and service sucks as well More

by Yrsbaby Verified Customer Verified Customer

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Young man Leo was excellent. .only problem it was a long wait for an oil change & tire rotation .only problem it was a long wait for an oil change & tire rotation More

by dpoe37 Verified Customer Verified Customer

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Service was excellent, asked if my car’s paint was in recall since the sonata’s 2018 and 2019 white paint had issues Service tech said my car was not affected recall since the sonata’s 2018 and 2019 white paint had issues Service tech said my car was not affected More

by chslizzy9 Verified Customer Verified Customer

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