Savanna King | Page 13

Good people, great service. They really make the experience easy. It’s a first class operation They really make the experience easy. It’s a first class operation More

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BMW Palm Springs always a. Above and beyond for me! Venisha and Sandy gives me stellar service every time! 😊😊 Above and beyond for me! Venisha and Sandy gives me stellar service every time! 😊😊 More

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My service representative was very professional, friendly, and helpful. Was a bit surprised that my oil service and simple components check took two days. No loaner cars offered only option was a Ly friendly, and helpful. Was a bit surprised that my oil service and simple components check took two days. No loaner cars offered only option was a Lyft arrangement. Not comfortable with that option so had to impose on others to transport me back and forth. Otherwise pleased with service representative and thorough service and video explanation of components check. More

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Outstanding service, great communication, follow up and follow through on services asked for and recommended. follow through on services asked for and recommended. More

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Excellent service right from the point of booking my appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic persona appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic personality! More

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Very efficient, pleasant to work with, class act. Used their service department & was very impressed with their work. their service department & was very impressed with their work. More

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Excellent service. Easy location to get to. Savanna was very helpful. I will return again. Thanks very helpful. I will return again. Thanks More

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From the moment we bought the car to any service needed, they are so professional. Our salesman, Paul, always comes over and says hello and asks any issues about the vehicle. they are so professional. Our salesman, Paul, always comes over and says hello and asks any issues about the vehicle. More

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I recently moved to PS from NJ. This was my first visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above and beyond to troubleshoot an issue with my X2 and get it fixed. Since this was also my first service visit, Bryan explained what the process involved and pointed out the items to be checked on the vehicle. The service attendant drove the car with me to get a feel for what the problem was. It took a couple of days to diagnose and repair but it got done and the X2 is running perfectly. Before I got the car back I also received a brief video recap from the service attendant pointing out what was being done and evaluating tires and other areas he checked out. That was something I’d never experienced with any dealership. A nice touch with every BMW dealership I’ve dealt with is getting the vehicle back vacuumed and washed. The same holds true with BMW of Palm Springs. More

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