Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano | Page 2

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Santiago Serrano

February 17, 2024

Dealership Rating
Employee Rating

I’ve been coming to Potemkin for over 10 years. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. More

by valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! Santiago and our team sincerely value your business and look forward to your next visit.

February 11, 2024

Dealership Rating
Employee Rating

Total Team Effort- Just this past Saturday my wife and I took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repa More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Advisor- Ara

Feb 12, 2024

Potamkin Hyundai responded

Thank you for your kind review, Javier and Christina! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

February 07, 2024

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Employee Rating

Santiago, our Service Advisor provided Expert Attention and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew th More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Special Hello to Ara, who always has a Friendly Smile.

Feb 07, 2024

Potamkin Hyundai responded

Thank you for the kind words for our Santiago and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

January 23, 2024

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Employee Rating

Welcoming Environment, Friendly Staff. , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Potamkin Hyundai responded

Thanks for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

January 19, 2024

Dealership Rating
Employee Rating

Unmatched Service & Customer Attention, is PRIORITY #1 at Potamkin Hyundai of Miami Lakes. Our Service Advisor Santiago continues to provide our family with Superior Customer Care, each and every time. Soon More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Potamkin Hyundai responded

Thank you, Javier and Christine, for your kind words for Santiago and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

January 15, 2024

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Employee Rating

Excellent service. Super fast and on time. Santiago is an efficient person. Thanks. R C. More

by Rinamcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Santiago delivered such a great experience!

December 29, 2023

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Employee Rating

Great service quick and perfect! Options for food, cofee, and the service guys are really kind! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Daniel and it's great to hear about your excellent experience here at Potamkin Hyundai.

December 19, 2023

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Employee Rating

Excelente servicio, atencion al publico, resuelven todas nuestras expectativas, gracias, felicidades, tengo casi 5 años con este Dealer More

by Clariamundarain2402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero , Pedro De La Cruz

Dec 19, 2023

Potamkin Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

December 11, 2023

Dealership Rating
Employee Rating

Es un equipo de profesionales y de verdad se lo recomiendo a cualquier persona y a vez sentira complacido More

by Fausto Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Potamkin Hyundai responded

Fausto, Thanks for sharing your thoughts about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

December 06, 2023

Dealership Rating
Employee Rating

Great service done by carlos, if you need anything from them, they will help you out immediately More

by estevae01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again!

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