Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano | Page 2

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Santiago Serrano

February 07, 2024

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Employee Rating

Santiago, our Service Advisor provided Expert Attention and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew th More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Special Hello to Ara, who always has a Friendly Smile.

Feb 07, 2024

Potamkin Hyundai responded

Thank you for the kind words for our Santiago and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

January 23, 2024

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Welcoming Environment, Friendly Staff. , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Potamkin Hyundai responded

Thanks for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

January 19, 2024

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Unmatched Service & Customer Attention, is PRIORITY #1 at Potamkin Hyundai of Miami Lakes. Our Service Advisor Santiago continues to provide our family with Superior Customer Care, each and every time. Soon More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Potamkin Hyundai responded

Thank you, Javier and Christine, for your kind words for Santiago and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

January 15, 2024

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Excellent service. Super fast and on time. Santiago is an efficient person. Thanks. R C. More

by Rinamcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Santiago delivered such a great experience!

December 29, 2023

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Great service quick and perfect! Options for food, cofee, and the service guys are really kind! More

by Daniel
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Recommend Dealer
Yes
Dec 31, 2023

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Daniel and it's great to hear about your excellent experience here at Potamkin Hyundai.

December 19, 2023

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Excelente servicio, atencion al publico, resuelven todas nuestras expectativas, gracias, felicidades, tengo casi 5 años con este Dealer More

by Clariamundarain2402
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero , Pedro De La Cruz

Dec 19, 2023

Potamkin Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

December 11, 2023

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Es un equipo de profesionales y de verdad se lo recomiendo a cualquier persona y a vez sentira complacido More

by Fausto Ruiz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Potamkin Hyundai responded

Fausto, Thanks for sharing your thoughts about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

December 06, 2023

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Great service done by carlos, if you need anything from them, they will help you out immediately More

by estevae01
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Recommend Dealer
Yes
Dec 06, 2023

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again!

November 18, 2023

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Excellent service, will definitely keep coming back. Fast and efficient. Client for quite some time. More

by Carlosrgarcia34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Potamkin Hyundai responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Potamkin Hyundai.

November 14, 2023

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Employee Rating

I coordinated the service on Saturady with Santiago, Service Advisor at Potamkin, and on Monday I requested the Roadside Assistance via Bluelink App. They came and gave a jump to the battery and I was a More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Potamkin Hyundai responded

Thank you, Jesus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Santiago met your expectations. Thank you again for choosing Potamkin Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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