90 Reviews
Write a Review90 Reviews of Santiago Serrano
February 17, 2024
I’ve been coming to Potemkin for over 10 years. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. More
February 11, 2024
Total Team Effort- Just this past Saturday my wife and I took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repa took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repair our Service Advisor- Santiago had an unexpected emergency, so he contacted a Service Team Member- Ara and she stepped in and assisted us without hesitation or delay. My wife & I had our daughter’s vehicle ready for pick up, in record time. This type of Team Work is an example of the Superior Customer Service & Customer Care that is available at Potamkin Hyundai of Miami Lakes. Service Professionals like Santiago & Ara, keep companies ahead of others. Congratulations to Potamkin Hyundai Service Dept & BRAVO to their Management Team. Javier & Christina. More
Other Employees Tagged: Service Advisor- Ara
February 07, 2024
Santiago, our Service Advisor provided Expert Attention and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew th and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew the best course of action. Bravo Potamkin Hyundai of Miami Lakes and our Super-Star Service Advisor, Santiago. Javier & Christina. More
Other Employees Tagged: Special Hello to Ara, who always has a Friendly Smile.
January 23, 2024
Welcoming Environment, Friendly Staff. , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his job and cares for the Customer.” More
January 19, 2024
Unmatched Service & Customer Attention, is PRIORITY #1 at Potamkin Hyundai of Miami Lakes. Our Service Advisor Santiago continues to provide our family with Superior Customer Care, each and every time. Soon Potamkin Hyundai of Miami Lakes. Our Service Advisor Santiago continues to provide our family with Superior Customer Care, each and every time. Soon our family will be thinking about the purchase of a new car., and Santiago's commitment to Customer Care will be the driving force behind our decision to stay with Potamkin Hyundai. Javier & Christina More
December 19, 2023
Excelente servicio, atencion al publico, resuelven todas nuestras expectativas, gracias, felicidades, tengo casi 5 años con este Dealer nuestras expectativas, gracias, felicidades, tengo casi 5 años con este Dealer More
Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero , Pedro De La Cruz
December 06, 2023
Great service done by carlos, if you need anything from them, they will help you out immediately them, they will help you out immediately More
Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero