86 Reviews
Write a Review86 Reviews of Santiago Serrano
April 02, 2024
Professionals made sure car was clean and perform the maintenance in a reasonable time so I am very satisfied with their performance. maintenance in a reasonable time so I am very satisfied with their performance. More
Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero
February 24, 2024
I am satisfied with the results and the experience of this service in my car thanks this service in my car thanks More
Other Employees Tagged: Willie Perez, Carlos Medina, Lazaro Cordero
February 17, 2024
I’ve been coming to Potemkin for over 10 years. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. More
February 11, 2024
Total Team Effort- Just this past Saturday my wife and I took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repa took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repair our Service Advisor- Santiago had an unexpected emergency, so he contacted a Service Team Member- Ara and she stepped in and assisted us without hesitation or delay. My wife & I had our daughter’s vehicle ready for pick up, in record time. This type of Team Work is an example of the Superior Customer Service & Customer Care that is available at Potamkin Hyundai of Miami Lakes. Service Professionals like Santiago & Ara, keep companies ahead of others. Congratulations to Potamkin Hyundai Service Dept & BRAVO to their Management Team. Javier & Christina. More
Other Employees Tagged: Service Advisor- Ara
February 07, 2024
Santiago, our Service Advisor provided Expert Attention and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew th and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew the best course of action. Bravo Potamkin Hyundai of Miami Lakes and our Super-Star Service Advisor, Santiago. Javier & Christina. More
Other Employees Tagged: Special Hello to Ara, who always has a Friendly Smile.
January 23, 2024
Welcoming Environment, Friendly Staff. , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his job and cares for the Customer.” More