Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Santiago Serrano

April 16, 2024

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Employee Rating

Hola, muy amables y gran eficiencia, sigan así. Gracias 🤩 Bendiciones Dios los bendiga. Suerte, Saludos. More

by Yamila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Potamkin Hyundai responded

Yamila, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

April 04, 2024

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Employee Rating

Everyone was very helpful and professional. The car purchase experience was quick and easy. Would definitely recommend. More

by Julieportal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Potamkin Hyundai responded

Julie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Potamkin Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

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Professionals made sure car was clean and perform the maintenance in a reasonable time so I am very satisfied with their performance. More

by efjaraujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 19, 2024

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Employee Rating

Excellent, professional and courteous. Santiago gad a good communication about my service car and explain everything More

by ODALYSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with Santiago and our team. We're glad to hear we delivered such a great experience!

February 24, 2024

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I am satisfied with the results and the experience of this service in my car thanks More

by horrutinerc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2024

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Employee Rating

I was direct to the person who took my car for inspection very kind,professional. More

by Anais Sanchez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

Potamkin Hyundai responded

Anais, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Santiago and our team, and we look forward to working with you again.

February 17, 2024

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I’ve been coming to Potemkin for over 10 years. My family bought about six vehicles and all been serviced at Potemkin. I trust your service department with my vehicles. More

by valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2024

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! Santiago and our team sincerely value your business and look forward to your next visit.

February 11, 2024

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Employee Rating

Total Team Effort- Just this past Saturday my wife and I took our daughter’s car in for a Warranty Repair. The initial write up was done by our Service Advisor- Santiago. The day of the actual Warranty Repa More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Advisor- Ara

Feb 12, 2024

Potamkin Hyundai responded

Thank you for your kind review, Javier and Christina! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

February 07, 2024

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Employee Rating

Santiago, our Service Advisor provided Expert Attention and quickly determined a resolution, on our most recent visit. Santiago listened to our concerns and through his years of experience, quickly knew th More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Special Hello to Ara, who always has a Friendly Smile.

Feb 07, 2024

Potamkin Hyundai responded

Thank you for the kind words for our Santiago and our service department! We look forward to sharing your compliments with our team, and don't hesitate to let us know if we can be of further assistance.

January 23, 2024

Dealership Rating
Employee Rating

Welcoming Environment, Friendly Staff. , a place where a Customer is truly #1 Our Service Advisor, Santiago sets the Bar in Customer Service Excellence. His secret is simply., “ Loving his More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Potamkin Hyundai responded

Thanks for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

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