Samuel Wahyudi | Page 2

Both Sean and Sam were Awesome. They were both extremely knowledgeable about the vehicles and professional on how they interacted with me and my wife. More importantly they are good They were both extremely knowledgeable about the vehicles and professional on how they interacted with me and my wife. More importantly they are good people. It’s not often I write a review but their service was exceptional and warrants a great review. I highly recommend Audi and there sales team. More

by KIRKKESSLER Verified Customer Verified Customer

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I have pictures of Oil Leak, Windshield Washer Reservoir leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was well. They said it is not an Audi and inspections are different. They were aware of missing components as per conversation with Nathan Ocegueda, Service Dept. I text Samual and he no longer replies. I also left voice messages, latest one this morning. No call back from Samuel. Purchased a Honda Civic Hatchback Sports Touring at $25,000 out the door from Audi of Fresno, a reputable Car Dealership. I was not treated well after the purchase. You would expect that from a self owned dealership. NOT A HAPPY CUSTOMER. More

by VYALOBOS Verified Customer Verified Customer

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Sam was absolutely amazing and continued to provide the highest level of service even after I purchased the vehicle. Audi, however, apparently has a policy where they don’t pay you the remaining funds for highest level of service even after I purchased the vehicle. Audi, however, apparently has a policy where they don’t pay you the remaining funds for your vehicle until they receive title (even though they have already sold my trade-in to another dealership. I was told I’d have the check the following day by finance manager. It’s been 3 weeks and I still don’t have my $8,000. I understand this is their policy but it’s not a common policy for other dealerships as it puts the customer in a bad position. For a luxury dealership, this definitely shouldn’t be happening to a customer buying a very expensive vehicle. Other than that, they are pretty great overall. More

by Dusty Verified Customer Verified Customer

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Dealership has great customer service! Very satisfied with buying from my local dealer and not having to travel further. Sam, really made us want to build a relationship and buy from Fresn Very satisfied with buying from my local dealer and not having to travel further. Sam, really made us want to build a relationship and buy from Fresno Audi again. More

by ogarcia2k3 Verified Customer Verified Customer

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We had a great time working with Sam and the dealership from start to finish. Very professional and seamless buying experience, couldn’t have been happier. from start to finish. Very professional and seamless buying experience, couldn’t have been happier. More

by rickngin4 Verified Customer Verified Customer

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I had the best experience at Audi of Fresno! I will gladly recommend this dealership to family and friends in the future. Thank you!! I will gladly recommend this dealership to family and friends in the future. Thank you!! More

by eliaybarra Verified Customer Verified Customer

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Sam was extremely knowledgeable and helpful and did not pressure us into the purchase (even understanding we wanted to drive other brands to compare). Fresno Audi was our first stop of the day and our last pressure us into the purchase (even understanding we wanted to drive other brands to compare). Fresno Audi was our first stop of the day and our last where we were happy to purchased our Audi Q5 due to the quality of the vehicle, the honest and clear pricing (without a dealer markup), and the customer service. We will gladly recommend Audi Fresno to our friend and family. More

by Moore5909 Verified Customer Verified Customer

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I had said I wanted to buy a used vehicle that I had seen there. It had just come in and have not been checked over yet to see if they were going to sell or auction. I asked to be informed as soon as possibl there. It had just come in and have not been checked over yet to see if they were going to sell or auction. I asked to be informed as soon as possible because my current car was just sold. I did receive a call, But they still weren’t sure. After I heard they were going to sell the car I asked to be kept informed on a very regular basis this really didn’t happen.So I called and asked to speak with Vic and we got it straightened out finally and he explainedThe problems that had occurred with the difficulty of getting parts which I understood. And he stated that he would make sure I was contacted regularly. And that happened so from that point on things went pretty well More

by Brianderson2 Verified Customer Verified Customer

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Sam was awesome and knowledgeable and Dorsey was very helpful, They both have Great customer service. helpful, They both have Great customer service. More

by Nikki Scott Verified Customer Verified Customer

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Smoothest, easiest car buying experience ever. Michael and Dorian were fabulous. Would recommend anyone considering a new vehicle visit Audi of Fresno. Michael and Dorian were fabulous. Would recommend anyone considering a new vehicle visit Audi of Fresno. More

by BRIANPCASEY Verified Customer Verified Customer

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