Samir Khan | Page 3

The sales and finance team at Elk Grove Toyota made my vehicle purchase experience wonderful. I want to thank Romy Cruz for being an excellent salesman. I aso want to thank Samir in finance for taking car vehicle purchase experience wonderful. I want to thank Romy Cruz for being an excellent salesman. I aso want to thank Samir in finance for taking care of the purchase paperwork. The customer relations associate, Drew Kelley, was very detailed with explaining all the features in the vehicle. Thank you Elk Grove Toyota Team! More

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This was the best experience I could have asked for, everyone was helpful, answered all my questions even when I asked the same question twice. Bill went above and beyond and showed me all the things th everyone was helpful, answered all my questions even when I asked the same question twice. Bill went above and beyond and showed me all the things the car could do and looked over it inside and out. I purchased a used RAV4 that was in excellent condition and Bill was very honest and showed me the small scratch on the front so I was well aware of any imperfections before sitting down to talk numbers. They asked what I needed and made it happen. Jordan, who I believe is the owner, came in and sat down asked me how everything was going, my opinions on my experience, and spent the time to make sure I was taken care of. The finance person, Samir, took time to show and explain to me the benefits of a warranty and let me choose what I felt was the right one so that my car is protected. I've been to other dealerships and felt pressured and pushed through the process, this was calm, informative, and helpful. I love my new (to me) car and feel really good about recommending this location to everyone. Call Bill!! More

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Great customer service from Ahmad and Samir. I didn’t feel too much pressure on buying my new Camry hybrid. The paperwork went smooth and John also gave me a good interest rate to finance. They were so h feel too much pressure on buying my new Camry hybrid. The paperwork went smooth and John also gave me a good interest rate to finance. They were so helpful and I will recommend my friends on buying cars at Elk Grove Toyota. More

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This was my first experience buying a car from Elk Grove Toyota. It began months ago when I contacted Bill Gann about purchasing my new Camry. Bill has been the consummate professional, patient with my doze Toyota. It began months ago when I contacted Bill Gann about purchasing my new Camry. Bill has been the consummate professional, patient with my dozens of emails, and answering question after question after question. He was kind, considerate, and knowledgeable every step of the way. Together with Samir Khan, this car purchase has been one of the most enjoyable experiences I’ve ever had. Highly recommended! Thank you, Bill! Thank you, Samir! More

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Elk Grove Toyota is the best Toyota dealership period! The integrity and the true worth of a car dealership is measured by how many satisfied customers they serve. I’m very confident every Elk Grove Toyot The integrity and the true worth of a car dealership is measured by how many satisfied customers they serve. I’m very confident every Elk Grove Toyota customer comes out happy and satisfied with their car buying experience. You know why? Because they don’t charge MARK UPS on every vehicle they sell ever! No catch. No buts and no ifs! It is very frustrating that most of the car dealerships out there charge up to 15K mark ups. It seems opportunistic and greedy because people need to buy cars and there’s a car shortage due to microchip supply issue. Well, bless the hearts of the owners of Toyota Elk Grove and all the staff. That 5-15K mark up can be used for something very important. Special mention to Bill Gann. Super cool internet manager. He’s very efficient and thorough. He made sure all my questions are answered. He went above and beyond by making sure I got the best deal on other services as well. If you are looking or thinking of buying a new or used car, think of Elk Grove Toyota first and look for Bill Gann. I can assure you, you will truly treasure that experience as I have. More

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Bill Gann and colleagues provided excellent service. They made the buying process very easy for someone who flew in from out of town to make the purchase. made the buying process very easy for someone who flew in from out of town to make the purchase. More

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He’s best men’s in the world, he’s talk very well & his behavior like a family member & I give him 10 number, he’s great… well done job: god bless u nick behavior like a family member & I give him 10 number, he’s great… well done job: god bless u nick More

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If you’re looking for a new car. This is the place to be. No pressure and good prices on their vehicles. Come check them out. No pressure and good prices on their vehicles. Come check them out. More

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Samir Kahn start point in finance department was good, however, towards the end there were a couple of spots that brought his rating down: 1. When a customer gives exampled scenarios of the temporary prin however, towards the end there were a couple of spots that brought his rating down: 1. When a customer gives exampled scenarios of the temporary printed license plate ripping off from the front bumper, (as seen in our area from other drivers), it was not wise to answer: You'll have to answer to the police. What you should have said is....please call us right away and will print a new one and have it Fed-Ex over night to your residence so you may replace it right away to avoid any potential citations from law enforcement. 2. Never disrespect our elders! When we were helping our elder into the newly purchased vehicle your patience was very low with a piece of paper you forgot to have us sign. You could not wait and had to disrupt our assistance to our elder. So you brought the paperwork out to us to have it signed having little acknowledgment to our situation. Understand peoples' culture, understand elders! More

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I emailed every Toyota dealer within a 100-mile radius of me and chose Elk Grove because Jeremy was up front and honest. No bs, just answered my questions and gave me a great deal. It was well worth making t me and chose Elk Grove because Jeremy was up front and honest. No bs, just answered my questions and gave me a great deal. It was well worth making the 50 mile drive. More

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