John Thorpe

Excellent and fair service from sales rep, manager, and finance. Would definitely purchase here again finance. Would definitely purchase here again More

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The dealer had my choice truck after searching through about half a dozen other dealers. I am glad to have come across Elk Grove Toyota by view on the 99 freeway. John Thorpe assertively showed me around about half a dozen other dealers. I am glad to have come across Elk Grove Toyota by view on the 99 freeway. John Thorpe assertively showed me around and helped me with the decision. Then Alfredo Farias helped me with figures and information projections and prepared for next day buying process. The greeting salesman Andrew Levchenko took care of everything else very professionally. He was knowledgeable and friendly and saw that everything was taken care throughout. Adam Niazi made an amazing conviction of the extra care vehicle service and in lightning speed and with a great smile completed all applications. More

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To the point and honest. Very friendly and i felt i got a good deal. Very friendly and i felt i got a good deal. More

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Andrew did a great job, very patient and courteous. . they do utilize a team concept sales , finance and electronics person for orientation.. overall got a hard to get Highlander hybrid…! . they do utilize a team concept sales , finance and electronics person for orientation.. overall got a hard to get Highlander hybrid…! More

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Even through the vehicle shortages, the team at Elk Grove Toyota consistently maintained communication and updates. There was no surprises when buying the car. This is one of the few honest dealerships in No Toyota consistently maintained communication and updates. There was no surprises when buying the car. This is one of the few honest dealerships in Northern California who believe in long-term relationships rather than short-term profits. More

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Poor customer service. Bought a brand new truck and you weren't even taken care off. Bought a brand new truck and you weren't even taken care off. More

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Awesome experience! We bought our 2022 Camry XSE here and everyone made the experience so easy and amazing. Izea was great and super helpful and knew everything about th We bought our 2022 Camry XSE here and everyone made the experience so easy and amazing. Izea was great and super helpful and knew everything about the car and was never pushy. Adam was great as well and went over everything with us and was also very respectful and never pushy. John Thorpe helped us out a lot as well. We will be buying more cars from them in the future! More

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The sales and finance team at Elk Grove Toyota made my vehicle purchase experience wonderful. I want to thank Romy Cruz for being an excellent salesman. I aso want to thank Samir in finance for taking car vehicle purchase experience wonderful. I want to thank Romy Cruz for being an excellent salesman. I aso want to thank Samir in finance for taking care of the purchase paperwork. The customer relations associate, Drew Kelley, was very detailed with explaining all the features in the vehicle. Thank you Elk Grove Toyota Team! More

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Horrible!!! John Thorpe didn’t want to sell us the car because we weren’t financing through them, came pre approved with a cashiers check for Elk Grove Toyota and apparently they don’t take cashiers check because we weren’t financing through them, came pre approved with a cashiers check for Elk Grove Toyota and apparently they don’t take cashiers checks from a bank, never heard of that anywhere else and when the bank called him he claimed he “wasn’t there all week” when we drove an hour and a half two days in a row to go buy a brand new Camry and was there with him in specific, If your not gonna finance through them they will make it impossible to buy a car here. Still tried to run our credit and said we needed “backup financing” even though we already had approved financing through a credit union. Horrible service, finance department is horrible, they just want people to finance through them. Wish they had 0 stars More

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Great customer service from Ahmad and Samir. I didn’t feel too much pressure on buying my new Camry hybrid. The paperwork went smooth and John also gave me a good interest rate to finance. They were so h feel too much pressure on buying my new Camry hybrid. The paperwork went smooth and John also gave me a good interest rate to finance. They were so helpful and I will recommend my friends on buying cars at Elk Grove Toyota. More

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