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Sam Gunnoe
Refer Me
71 Reviews
Dealership Experience
11 yrs
Industry Experience
11 yrs
Specialties & Trainings
Mazda Certified Service Advisor
71 Reviews of Sam Gunnoe
December 23, 2019
annual maintenance it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of the issues already present, for example, the doors don't unlock automatically, or the skecking sound when i hit my brakes or me having no brake fluid when i got home, that was missed, i know if was a free exception but i expected more. I was in and out in 15 min even that i question, i didn't even sit down to drink my coffee before my service was complete. More
by wmjr24
Helpful 
December 12, 2019
Best Mazda Dealer in Tampa I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service is excellent. What makes my experience the best is Sam Gunnoe. There are very few people I meet in customer service that truly provide such excellent customer service, and Sam is one of those few people. He is always nice, respectful, understanding, professional, and knows his job. When I move from the Tampa Bay area, I’ll definitely miss this Mazda dealership and good ole Sam. More
by Daniel W
December 11, 2019
The quality of service and the attitude of all the folks in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfuln in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfulness! More
by Jjlane3589
December 05, 2019
Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back atención was good and nice people quit and very good Excellent work. I will come back More
by Magda146
Other Employees Tagged: Christopher Butler, Braxton Simmons , Katisha Diab, Matthew Federico, Stacy Hardwick, Daniel Nasche, J O
September 29, 2019
RE: Awesome We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & t We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & to Ferman Mazda. hanks!! :) More
by BradM
Other Employees Tagged: Joe in service
September 22, 2019
Accommodating and quick. I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also h I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also have my free first service on my car done at this same appt.. He said sure, no problem. My car was finished in an hour and a half and I was treated with respect. More
by Debbie
September 10, 2019
Very Helpful Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your assistance. More
by Claudio
Other Employees Tagged: Christopher Butler
August 27, 2019
Excellent friendly service Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while wait Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while waiting. The car was returned clean. More
by PTut
August 22, 2019
Ferman Mazda Review You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida. More
by Wayne
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