Ryan Ortiz

My car was towed two times in one week. It was supposedly "fixed" and I picked it up four times in the same week because it was "not fixed" and I had to keep returning it. Now we are ma It was supposedly "fixed" and I picked it up four times in the same week because it was "not fixed" and I had to keep returning it. Now we are maybe three weeks out from the last break down and I'm having to be towed again. Same issue. This car was just purchased 7 months ago from this dealership. I'm not happy at all...period. More

by fhayz17 Verified Customer Verified Customer

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I he was very aggressive on getting my loans approved and getting all the necessary information to the lender so we can get our vehicle on time getting all the necessary information to the lender so we can get our vehicle on time More

by fw196939 Verified Customer Verified Customer

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Great customer service and friendly atmosphere! Everyone was helpful and explained everything I needed to know! Everyone was helpful and explained everything I needed to know! More

by krashn_burn Verified Customer Verified Customer

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Great customer service. Knew exactly what I was looking for. Answers all the questions I asked! Above and beyond service! Knew exactly what I was looking for. Answers all the questions I asked! Above and beyond service! More

by krashn_burn Verified Customer Verified Customer

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Ortiz and Austin were amazing. Teresa in service was amazing after the sale. Highly recommend. Teresa in service was amazing after the sale. Highly recommend. More

by lamorgan12 Verified Customer Verified Customer

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Title: A Cautionary Experience at the Dealership: Buyer Beware! Review: I recently had an extremely distressing experience with a dealership that I feel compelled to share with the community. I purch Beware! Review: I recently had an extremely distressing experience with a dealership that I feel compelled to share with the community. I purchased an AMG from this dealership, with the expectation that they would ensure the car's safety by replacing faulty brakes and worn-out tires. However, the reality turned out to be far from what I had hoped for. Tragically, I was involved in a collision due to the car's inability to stop properly. It became evident that the promised repairs were not carried out, making it impossible for me to trust the dealership's claims of providing a safe vehicle. Regrettably, my attempts to address these issues with the dealership have only led to further disappointment. Every time I have reached out to them, seeking assistance or clarification, I have been met with outright rudeness and disrespect. They have repeatedly hung up on me, demonstrating a complete lack of concern for the consequences of their negligence. It is alarming to think that a dealership, which should be held to the highest standards of customer service and vehicle safety, could so callously disregard state laws governing the sale of cars with fully functional brakes. If they fail to meet such basic requirements, it raises serious questions about their competence and integrity. The consequences of their negligence could have been catastrophic. Had my family been in the car, particularly my 85-year-old grandmother whom I care for full-time, the outcome could have been catastrophic. The potential for a stroke or other serious health complications due to a preventable accident is something no one should have to bear. I implore anyone considering purchasing a vehicle from this dealership to think twice and carefully evaluate their options. The safety of you and your loved ones should always be paramount, and it is clear that this dealership does not prioritize customer well-being. In my opinion, given their blatant disregard for state laws and the safety of their customers, it would be appropriate for authorities to investigate and potentially shut down this dealership. Their actions are a disservice to the community and show a complete lack of responsibility and accountability. Let my experience serve as a warning to others: conduct thorough research, ask for essential documentation, and ensure that promises made by the dealership are fulfilled before finalizing any vehicle purchase. Your safety, and that of your loved ones, should never be compromised due to the negligence of an establishment that should prioritize your well-being above all else. More

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The dealership was bright, and the salesmen were all friendly and knowledgeable. Ryan stood out because you could tell he as genuine and cared. He is very knowledgeable and answered all of my questions. friendly and knowledgeable. Ryan stood out because you could tell he as genuine and cared. He is very knowledgeable and answered all of my questions. More

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