Ryan Drouin
Ryan Drouin at Grand Subaru
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Ryan Drouin | Page 2

General Manager

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

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5.0
85 Reviews
5.0

85 Reviews

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85 Reviews of Ryan Drouin

August 24, 2021

Dealership Rating
Employee Rating

Excellent Customer Service from the first phone call! Always a pleasure working with the Team at Grand Subaru ! More

by Wendy Alvarado
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe

Aug 28, 2021

Grand Subaru responded

Hi Wendy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2021

Dealership Rating
Employee Rating

Excellent buying process in an extreme time!Nealy was Excellent buying process in an extreme time! Nealy was fantastic and Brandon was transparent. Nealy Brought car snd paperwork to our home which kept More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nealy Anderson, Brandon Metz

Aug 17, 2021

Grand Subaru responded

Hi Kelly, we're happy you found our staff to be so supportive during your experience here at Grand Subaru. Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

July 15, 2021

Dealership Rating

Title was defective (title represented mileage ~7k less than what they bought it in at). Ryan will not fix the problem. Bad Bad Bad. Very unethical dealer. More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Afiza Abaihanova

July 13, 2021

Dealership Rating
Employee Rating

In the past 7 years I’ve bought 3 cars from Grand Subaru in Bensenville. The next 3 cars I buy will be from there as well. On my most recent purchase, General Manager- Ryan Drouin and TradeUp Advantage Co More

by mkukla17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Grand Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2021

Dealership Rating
Employee Rating

Wendy is the best! She is knowledgeable and not pushy. If she doesn’t have the answer of my question she will ask and get it. This is my 4th car in a row from Grand Subaru! More

by bobglick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2021

Grand Subaru responded

Hi Bobglick, thank you so much for your feedback! Wendy will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

January 23, 2021

Dealership Rating
Employee Rating

Everyone was super helpful, and very kind. These guys are the best, and they want what is best for you. They answer any questions or concerns you may have. A BIG thank you to Nealy for being the biggest help More

by Mandi D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nealy Anderson, Brandon Metz , Linda Martinez

Jan 25, 2021

Grand Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2020

Dealership Rating
Employee Rating

My whole family has bought vehicles from Grand Subaru and Ryan has been great to work with! I highly recommend going here if you want great service! More

by Theresa D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Lewicki

Dec 22, 2020

Grand Subaru responded

Theresa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 13, 2020

Dealership Rating
Employee Rating

I've bought a lot of cars over the years, so I have plenty of comparisons to make. Working with Gabriel Talpos & Grand Subaru was a great experience. No hassles, no pressure, no run-arounds, no xx. More

by John L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Talpos

Nov 18, 2020

Grand Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John. Thank you and we hope to see you again!

September 03, 2020

Dealership Rating
Employee Rating

We live in northern Michigan. We couldn't find A We live in northern Michigan. We couldn't find A Subaru Ascent in our state like we wanted. Our son who lives in The Chicago area suggested that More

by stevemason364
Recommend Dealer
Yes

Other Employees Tagged: Sandy Cuttone, Al Hassan , Joe Lewicki

Sep 08, 2020

Grand Subaru responded

Steve, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2020

Dealership Rating

long distance help Wanted you to know how much Jason helped me with my vehicle over the phone. As I am in WI and couldn't "drop by" we were able to locate the "proble More

by smckinneyrn
Recommend Dealer
Yes
Aug 13, 2020

Grand Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Grand Subaru! We hope you have a great day!

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