Ruth Ham | Page 27

They make a stressful process a little less stressful! I was a little nervous buying my first car but Ruth Ham helped ease my stress by taking care of everything and walking me through each step. From the I was a little nervous buying my first car but Ruth Ham helped ease my stress by taking care of everything and walking me through each step. From the day I contacted her expressing interest in the Subaru Forester that I purchased to the day of (and even days afterward), she was extremely attentive and quick to respond. The customer service that I experienced was partially what led me to make the 3.5 hour drive rather than to buy a vehicle closer to me. Other dealerships that I contacted were not so responsive or helpful. Likewise, it was a really good deal on a quality car! I didn't need a brand new car or anything fancy, and that's not what I was looking for, but that's what I ended up with for much less! Despite that it is a used, 8-year-old vehicle, it was clearly very well cared for, and by taking a look at all its sweet features and condition, you might think it was new! All-in-all, I got a great car for a great price, without the headache you expect when buying a car. More

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Efficient, informative, friendly. I don't enjoy purchasing cars. I don't enjoy the burden of learning new technology. Your sales staff made the experience easy and enjoyable. They were I don't enjoy purchasing cars. I don't enjoy the burden of learning new technology. Your sales staff made the experience easy and enjoyable. They were accessible, returned phone calls promptly and patient with me as I visited several times before I made a decision. More

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Professional and Personal Ruth paid close attention to our needs and desires and quickly found the car for us. My visit was on a messy Ohio winter day and we were looking at Ruth paid close attention to our needs and desires and quickly found the car for us. My visit was on a messy Ohio winter day and we were looking at a 2013 RX buried in snow on the lot. Ruth had the car cleared of snow and we took a test drive. I then wanted to bring my wife in to see the car and asked Ruth if it could be cleaned while I was going home to get her. When I returned to the dealer the car was immaculate and parked inside for us to look over before we took it out. It's the first time I ever purchased a car without going to multiple dealers first. I would highly recommend giving them a visit before buying a new or used car. And if you can get Ruth, even better. More

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Thank you Ruth Ham (Lexus of Akron-Canton) for making sure that everything went well with my recent lease! I really appreciate the extra year of service that you set up for me. for making sure that everything went well with my recent lease! I really appreciate the extra year of service that you set up for me. More

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Quickest purchase I ever made I had driven many cars including the Lexus NX. I went out shopping one day and drove some cars for the second time. I told my husband that I really ne I had driven many cars including the Lexus NX. I went out shopping one day and drove some cars for the second time. I told my husband that I really needed to go to Lexus right then and drive the NX again while everything was fresh in my mind. We had done some research and knew there were some used cars available. Ruth greater us and when we told her what we wanted she had a car available immediately. I only needed to drive it for a block and I knew this was the car. By now it was a few minutes before closing. We brought the car into the service department to look it over and the next morning I drove it home. Thank you Ruth Ham for your wonderful service. More

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Helpful and informative Purchasing a new vehicle is overwhelming for us. There are so many options, color combinations and considerations to be made. Every manufacturer has m Purchasing a new vehicle is overwhelming for us. There are so many options, color combinations and considerations to be made. Every manufacturer has multiple models and price points. When we met Ruth she was able to communicate at our level and help us discern our needs and wants. Her knowledge and willingness to work with my wife and I resulted in our purchasing the Lexus UX250h. Everyone at the dealership seemed interested in making our experience pressure free and timely. More

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Welcomed the Moment I Walked Through the Door First time in a Lexus dealership. Ruth Ham greeted me at the door and treated me like I had been a loyal customer for years. I told Ruth what I wa First time in a Lexus dealership. Ruth Ham greeted me at the door and treated me like I had been a loyal customer for years. I told Ruth what I wanted and she gave me some choices. We drove both and she gave me all the information I needed to make a decision. The service, atmosphere and customer experience was like staying at a 5-star hotel. I live 45 miles from the dealer but that will not be a problem as they will pick up my car for service and leave me a loaner. More

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Ruth Ham It was a pleasure for us to work with Rut Ham. Thank you for your help with our search for the right vehicle. I really like my Lexus. It was a pleasure for us to work with Rut Ham. Thank you for your help with our search for the right vehicle. I really like my Lexus. More

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Great Lease Experience They understand superior customer experience and were quite reasonable in working with us on lease terms and price. Past experience with the service d They understand superior customer experience and were quite reasonable in working with us on lease terms and price. Past experience with the service department was also excellent. More

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New car for my birthday!! I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go! More

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