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Rusty Cox
Refer Me
29 Reviews
Service excellence is our mission, the critical element for maintaining life-long, valuable relationships with our customers. We strive to not only meet our commitments and customer expectations but to exceed them on every level and deliver exceptional value
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
43 yrs, 10 mos
Specialties & Trainings
Triple Diamond Mitsubishi Certification
29 Reviews
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29 Reviews of Rusty Cox
Helpful 
March 26, 2022
Outstanding People! Fantastic Service! Knowledgeable Sales and Finance Professionals. Will gladly and in good conscience recommend all my friends and family, and eve Fantastic Service! Knowledgeable Sales and Finance Professionals. Will gladly and in good conscience recommend all my friends and family, and even acquaintances!! More
by Valdgu
Other Employees Tagged: Mark Bruce, Lauren Cleven, Scott Elder , Nico Castillo, Brandon Herbert, Tyler Worton, Haley and Christa the technology educators are so awesome at educating folks in auto features!
November 06, 2021
This is the second vehicle that I have bought from Elder Mitsubishi. The first one was a used car and this time was a brand new 2022 Mitsubishi Outlander. Everyone at Elder did everything they could to get Mitsubishi. The first one was a used car and this time was a brand new 2022 Mitsubishi Outlander. Everyone at Elder did everything they could to get me exactly what I wanted and that's what I drove away in! More
by JohnnyM
Other Employees Tagged: Curtis McVade, Christopher Chavez, Mark Bruce, Garrett Dufoe , Dean Zax
August 10, 2021
I am retired military living in Killeen TX. So I have an originally owned 2003 Mitsubishi Montero Sport in which I spent quite a bit of money for service on, $1200.00 last year and $3200.00 this year. I end originally owned 2003 Mitsubishi Montero Sport in which I spent quite a bit of money for service on, $1200.00 last year and $3200.00 this year. I ended up replacing the motor as advised by Rusty, the Service Manager. Rusty gave me a price for the engine replacement and although it was much more, only charged me what he quoted....Who does that? I want to say I have been back there 5 times now since initial repair last year for some adjustments, but have to say that they are very understanding, very helpful and STAND by their word on price and warranty implied. This is my daughters car and with the recent spike in Used Car prices, I had no better option but to repair it. I will say that as long as they stand by their work as they do, I wouldn't go anywhere else, even with the 110 mile round trip! I know you don't want to hear that Curtis, lol! Curtis was the one that had to deal with me most of the time and he is very understanding and will go that extra mile for you. James, the service repairer always explained everything he did and is also very courteous. I will say to Scott Elder, these guys deserve a bonus! and I will recommend them to all others I know. When the Montero finally goes to its final resting place, you better believe I am buying a new one from Elder Mitsubishi.... More
by loyd.a.hodges.civ
Other Employees Tagged: Curtis McVade, Scott Elder , James Noga
April 07, 2021
The process was so effortless. When I mentioned what I thought might be an obstacle she would confidently assure me.i love my new car. thought might be an obstacle she would confidently assure me.i love my new car. More
by Butlerbetty090
Other Employees Tagged: Curtis McVade, Christopher Chavez , Aaron Brown, Keshia Diaz, Dasia Hood, Laurie Thorsen
January 30, 2021
They we're great to work with. Dasia Hood was very patient and explain the process to us she worked hard to get us a great deal. Thank you very much and we appreciate everything. patient and explain the process to us she worked hard to get us a great deal. Thank you very much and we appreciate everything. More
by Dominiqueloyola4
Other Employees Tagged: Aaron Brown, Dasia Hood, Marli Mondragon, Dean Zax
December 15, 2020
This is our third purchase from Elder. Everyone is always a pleasure to work with and the service department is very customer oriented. Thank you for all that you do! a pleasure to work with and the service department is very customer oriented. Thank you for all that you do! More
by KFB333
Other Employees Tagged: Curtis McVade , Dean Zax
November 21, 2020
Great service personnel was fantastic with their promptness to help Great deals. They were always asking if there was anything we needed while we were waiting promptness to help Great deals. They were always asking if there was anything we needed while we were waiting More
by ponderaminda
Other Employees Tagged: Curtis McVade, Lauren Cleven , Joseph Doss, Kristle Roan, Dean Zax
August 01, 2020
Awesome experience and great customer service. In and out no long wait. Thanks Scott Manson and Ron Davis , Marli Mondragon , Garrett Dufoe for all y’all hard work and making my purchase very easy. I’ll be b no long wait. Thanks Scott Manson and Ron Davis , Marli Mondragon , Garrett Dufoe for all y’all hard work and making my purchase very easy. I’ll be back when it’s time for another vehicle . More
by Latoyasatterwhite-Manson
Other Employees Tagged: Garrett Dufoe, Scott Elder , Ronald Davis, Scott Manson, Marli Mondragon, Laurie Thorsen
June 20, 2020
Phillip helped us out of a really difficult situation with our previous car. He is both professional and caring. I’d recommend Elder Mitsubishi to anyone. Also their sales staff do not work on commis with our previous car. He is both professional and caring. I’d recommend Elder Mitsubishi to anyone. Also their sales staff do not work on commission but still go the extra mile for their clients. Great dealership and great cars!! More
by jan95rn
Other Employees Tagged: Phillip Pilkey, Adrian Swain, Laurie Thorsen, Dean Zax
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